Apex Disaster Management

Moe B 

on BBB

a year ago

I had some serious flooding issues in my basement and then a few weeks later in the garage due to an ongoing plumbing issue in our house. I contacted Apex to take care of the clean up and prevent further damage and from the moment I contacted them to the final time they came out to remove the water it was non stop professionalism. They worked directly with my home insurance and were extremely communicative throughout the whole month or so long process of getting my claim filed and repairs done. I'd specifically like to shout... read more

Rhoda S 

on BBB

a year ago

I used this service a few days ago for mold issues and I am very satisfied with the service they rendered!!!! All my ducts in my basement are shining like new money!! The air is fresh now!! The technician, ******, was so nice and professional! He showed concern for my elderly mother and suggested we leave the house so the fumes would not get to her! I really appreciated him for that!! ****** was also instrumental in getting things set up for me! I highly recommend this company!!! ********************* 

Leslie B 

on BBB

2 years ago

This company I highly recommend!They are very very professional and happy to help their customer any way they can! ******************* the owner has been willing to help me with my problem And willing to consult with me in a professional manner.He promptly returns phone calls and very knowledgeable. A gem to work with!! Highly recommend!!! 

April W. 

on BBB

2 years ago

We had two pipes burst on Christmas Eve. They were quick to come out within a couple of days, and agree to do the work.Throughout the entire process, I have had to follow up constantly due to lack of communication on their end. It seems as though all of their work is contracted out, and the contracted companies that come out are not clear on what work needs to be done.On several occasions, the workers would come out and say their portion of the work was complete, when multiple things were missed due to Apex not keeping the w... read more

Robert B 

on BBB

4 years ago

We had a leak from our kitchen sink that had water not just going from the cabinets and behind the dishwasher but down into the basement below to ring in the New Year. Apex came out and was able to dry out or tear out everything that was damaged. They worked with our insurance company to make sure everything got put back together in a fairly quick time period. I highly recommend Apex Disaster Management. 

Miriam 

on BBB

4 years ago

I had a large amount of water damage in my kitchen due to a broken dishwasher. This company was great. They were able to get to me quickly and start the drying/mold prevention process which included removing my flooring. They worked with my insurance company and I was able to have my kitchen back in order within a reasonable amount of time. Thank you APEX! ****** ******** 

Hudson Family 

on BBB

4 years ago

We have had familiarity with Apex Disaster Management for over 10 years. We gained a closer experience between 2018-2019 during a serious series of flooding incidents that consumed our residential basement. For those who have experienced a flood in your home, you can identify immediately with the immense stress involved. Jim not only extended a secure and steady assessment through his wealth of experience, but also care and encouragement through his character to help us put our situation in perspective - alleviating much str... read more

David W 

on BBB

4 years ago

Apex was hired to get rid of mold in the basement and garage of our guesthouse. Part of the process was cleaning mold from certain items in the garage and transferring belongings from cardboard boxes to plastic bins. It appeared as though the folks working on this were not very well trained (day laborers?). I discovered old family photos, checkbooks, archived business papers etc in garbage bags covered by floor sweepings, used face masks, and discarded rubber gloves. While the bins were supposed to be labeled, they were done... read more

Aaliyah D 

on BBB

5 years ago

I tried communicating my dissatisfaction with the work completed, the items I was billed for that actually should not have been on the bill and the discrepancies in what was communicated to me and Apex's response was "pay us and open a new claim with us". They did not work to resolve or even understand my concerns. Discovering water issues in your home can be extremely stressful and instead of helping to relieve my problems they added to the issue... It is unfortunate because I have work that needs to be completed and I am n... read more