Apex Clean Air

Mark K 

on BBB

2 weeks ago

We had Apex come out to clean our ducts and return vents. They showed us photos of what was in the ductwork, and it was gross! We had originally considered having the disinfectant sprayed inside the ductwork but decided that the HALO-LED purifier was a better deal in the long run than the disinfectant since we could go longer before needing to have the vents cleaned again. Even though the cost was higher in the short term, the purifier made sense to us. The technician arrived on time and ready to work. He cleaned all our ven... read more

Daniel M 

on BBB

4 months ago

This company is a scam, and heres why:I needed to have the Furnace inspected due to failure. The technician stated the blower motor was out. He explained two prices for a new motor; original one according to the brand $1600 and a universal motor $1095. With doubts I agreed since it was a snowy day and the house had no heat. He then charged me $250 to clean the blower. I come to find out the a NEW motor blower cost $265 to $300 directly from their website. When I called and asked about this, the technician then changed his pr... read more

Steven L 

on BBB

4 months ago

Scheduled an appointment, they were a no show. Said they made a scheduling error. For this they gave me a $50 credit. Rescheduled and they showed up. The $49 special turned out to be a high pressure sales tactic to do a whole home cleaning. I decided to do the whole house cleaning for $248. On line there is a $50 off coupon if you do a whole house cleaning. Yeah, never got that surprise. Then they showed me some rust in my ac coils which would only take $990 to correct, but they could do even something better for only $2100.... read more

Karen B 

on BBB

8 months ago

Do Not Trust Them! Apex Clean Air company have no integrity! Especially the owner! Their employee broke a dolls fingers that was over 100 years old and lied about it. The owner of the company agreed to pay $400 to repair the doll. Now that the doll is repaired he is going back on his word. He claims he now believes his employee. We are empty nesters and no one could have broken the doll in our home we have no visitors but him. We told him in the beginning not to move anything in the formal room but to come get us. He didn't ... read more

Madison W. 

on BBB

a year ago

We had a new furnace and AC system installed as well as duct cleaning done earlier this month, and were very happy with the results. The duct cleaner, ****** was very thorough and respectful of our furniture and walls. He showed me before and after pics and the ducts definitely needed to be cleaned. They looked much better afterward. The installer, ****, was very patient and explained everything he was going to do, and then he did a super clean job. All the wires were nicely wrapped and the new ductwork was very neat and cle... read more

Shannon M 

on BBB

a year ago

************** was great that did the $49 vent cleaning, but like other reviewers, there will be sales tactics. We live in a very old house, so we were actually interested to see what a brand new furnace and AC unit would normally cost so we listened even though it interrupted us during our workday working from home as it took longer to get the noisy vent cleaning done as it paused to get the salesman to do his spiel. They sold us on the additional ** air purifier which costs $169 at ********** or Target online. Therefore, t... read more

Meagan T 

on BBB

a year ago

We get regular checkups and during the pandemic purchased an air filter and got our ducts cleaned--the wash isn't recommended by the *** but it happened anyway. I've never been super impressed but they get the job done well enough. I have been thinking of purchasing an additional air filter for the bedroom and I'm glad I started doing research. Come to find out that the type of air filter Apex installed, which is a UV light, produces ozone which results in serious health problems--it is not recommended! On top of that most U... read more

Toni C 

on BBB

a year ago

I purchased a $40 APEX Groupon for air ducts, dryer vent, and return cleaning. All I really needed was my dryer vent cleaned per an HOA requirement. Anyway, a tech from APEX came out (later than he told me on the phone) and reviewed what he planned to do. He then pitched how I needed the blower in my furnace cleaned because of this and that. Unfortunately, I agreed to the additional $250 cleaning. After cleaning the air vents and the blower (2.5 hours), the tech said he was finished and was packing up. I quickly peeked at th... read more

Craig V 

on BBB

a year ago

Recently I answered an Email or text from Apex Clean Air telling me me about a special offer for duct cleaning. I took them up on the offer and was very pleased with the result. My existing furnace at the time was very old and the technician asked me if I would be interested in getting a free quote on a furnace replacement. I said I would and several days later I received a call from a Mr **** ****** calling about setting up a time to come by and talk to me about a quote. The next day J.R. and his brother ****** visited me a... read more