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Apex Auto Alliance

3.9

About this business

Location details

2979 Carling Ave, Ottawa, ON, K2B 7K1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.9169 reviews
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Diana B.'s profile image
Diana B. 
a week ago

DO NOT AND I MEAN DO NOT DEAL WITH THESE PEOPLE. I BOUGHT A CAR THAT CAME TO ME WITH A TRANSMISSION AND REAR DIFFERENTIAL AND COOLANT LEAK. SANTINA TOLD US TO TAKE TO OUR TRANSMISSION SHOP FOR REPAIR AND WHEN SHE FOUND OUT HOW MUCH IT WAS GOING TO BE TO FIX SHE SAID THEY WERENT COVERING IT BECAUSE WASNT PART OF THE SAFETY THEN TRIED TO OFFER ME $1000 BUT ONLY IF I SIGNED A DOCUMENT SAYING I WOULD TAKE DOWN THE NEGATIVE REVIEW AND GIVE THEM A 5 STAR RATING....I BELIEVE THIS IS CALLED EXTORTION! DONT DO IT....THEY ARE SHADY... read more

Lyssa Jada Marie C.'s profile image
Lyssa Jada Marie C. 
a month ago

Worst company I have ever dealt with gives the run around. First Junior and then Chelsea. Sold us a car that is not in great shape! We went to them thru Driving with Steve. Don't use either of these companies! They are a rip off! 

Donna G.'s profile image
Donna G. 
2 months ago

where do I start. February 1, 2025, they changed my mind on the vehicle I wanted. I ended up giving a deposit. Overnight I changed my mind, because I had my heart set on a different vehicle. I called Jeff and told him I changed my mind and would like my deposit back; I didn't sign anything. He said yes. It is now February 20, 2025, I have tried to reach them, I thought they've had plenty of time to call me back to come pick up my deposit or even send the deposit back in the mail ($200.00). Have not heard from them. I'... read more

shelleyba2001@yahoo.ca's profile image
shelleyba2001@yahoo.ca 
3 months ago

I am not happy with Apex push hard for you to buy a vehicle, get approved and still waiting almost a month to get the vehicle and to top it off payments for loan have come out and still havent received the vehicle 

misty907@hotmail.com's profile image
misty907@hotmail.com 
4 months ago

This is the first time for me shopping online for a vehicle. First time all by myself and I have to admit I was a little bit leary , But wow Jesse was amazing. He helped me in every shape way and . form .He was very polite and his knowledge of vehicles and what to do and what I wanted Was so easy. He was there every step of the way for me and what an outstanding person very polite, very genuine, and I felt so comfortable. I would recommend anyone to purchase this way. The time and money that he saved me was amazing. I did ev... read more

Dennis B.'s profile image
Dennis B. 
5 months ago

I just bought a car from Jesse and I have to say I was skeptical at first since it all happened so fast. However, he delivered on everything he said he would. He found me the exact car I wanted and with the features I asked for. The financing rate was excellent also. I highly recommend Apex Auto Alliance to anyone looking to buy an automobile. He even made sure the tank was topped up with gas. You're the man Jesse. Thank you for your hard work and patience getting the right car for me.  

Deborah R.'s profile image
Deborah R. 
6 months ago

Bought a vehicle back in August. On delivery there was a engine light on. Was told by the agent that sold me the car that it shouldn't be to serious, but to get it checked out. The report came back with over $2500 worth of repairs. I also do not have a copy of the safety that was done. They still haven't reached out to me.  

Nate P.'s profile image
Nate P. 
6 months ago

Things started great. Was able to get an approval even with low credit score. Rate wasn't great but was expected. I was told after 6mths, we would revisit. That's when it went downhill. Delivery was days late, delivery guy didn't even know if the ownership was in there, they wouldn't provide report on what was serviced on the vehicle but was told oil change, breaks and 2 new tires, (a month later had to pay $2,300 for wheel barring's, new bushings front and rear, alignment, air and cabin filters). I have been trying to get a... read more

Jean-Claude T.'s profile image
Jean-Claude T. 
7 months ago

Bought a car had so many issues with.. which can happened BUT they ignored me, emails, phone calls, BBB all communication has been ignored and they don't want to fix any issues/complaints. They blamed in on their phone services.. contact 6 different people at that location all avoid me.. 

Frequently asked questions about Apex Auto Alliance

How is Apex Auto Alliance rated?

Apex Auto Alliance has a 3.9 star rating with 169 reviews. 

When is Apex Auto Alliance open?

Apex Auto Alliance is closed now. It will open at 9:00 a.m. 

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