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1535 S Sepulveda Blvd, Los Angeles, KY, 90025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
From the person who answered my call inquiring about surgery for our puppy girl who broke her knee to Dr. Balfour who called me back right away and got her in the next day and did our baby’s surgery to the person who took care of her before and after surgery and all the staff who I talked to over the phone. I have nothing but praises to all of you for such wonderful care you have given us. I didn’t get to meet anyone in person (except the guy who took our puppy in and out of the hospital) due to COVID but the conversations I... read more
Business response:
Leri, thank you so much for sharing your kind praise about Dr. Balfour and our team. We're very happy to hear that you've found us to be helpful in addressing any questions or concerns you've had over the phone. We're sincerely honored by your review and we'll be here for you if you need anything else. Sincerely, VCA ASEC
It is complete chaos in there. They do not know how to handle the covid protocols AND keep your animals safe. They didn't even know where my dog was because they make you take off their collar before they take them in. Also, they made me wait over an hour for my appointment. They claim they did not know I was in the parking lot. I called as soon as I arrived, of course. No one had communicated that I was even there. I made another one on the condition that they respect my time. When I came back a week later, they miscommunic... read more
VCA ASEC Review This office has many highly capable doctors and I would recommend them for short term urgent situations. However, long term, they are not great at follow-thru and prepare for financial gouging. My wonderful Sophie has been diagnosed with kidney disease (at most 1-2 years to live). We have been seeing Dr Cohen for a long time, trying to manage her condition with medication and thru a nutritionist, her diet. In Dec/Jan this year, he ran out of ideas on how to keep her stable and said he would reach out to a kid... read more
Business response:
Michael, taking care of your veterinary needs is something we take very seriously and we're sorry that you've felt any less than fully taken care of by Dr. Cohen and our staff. Just as we might attend to something in the short term, it's incumbent upon us to be just as effective in treating our patients over a long period of time. We apologize for any inconvenience that you experienced with regard to Sophie's care and hope you can email our hospital manager at Jared.Lyons@vca.com so we can further discuss this with you. Sinc... read more
My son worked here for many years. Loved it.
Kind and considerate in taking care of our little cat Mingus during a recent crisis.
Everyone who works there is awesome
Very professional and friendly place. Top Notch. Highly recommended 👍🏽👍🏽👍🏽
Dr. Cohen and his staff helped my kitty after a year of not knowing why she would non-stop vomit. We took her to several vets but ASEC internal medicine finally diagnosed her. They were thorough and kind and communicated well. I really appreciate the care they gave my kitty.
Animal Surgical & Emergency Ctr has a 4.9 star rating with 116 reviews.
Animal Surgical & Emergency Ctr is closed now. It will open at 9:00 a.m.
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