Animal Emergency Center - Novi - Novi, MI

Terry H. 

on Insider Pages

9 years ago

Dog suffered thanks to AEC DO NOT USE Animal Emergency Center of Novi! 

Terry H. 

on Insider Pages

9 years ago

Dog suffered thanks to AEC DO NOT USE Animal Emergency Center of Novi! This has to be the absolute, beyond any doubt, worst veterinary service you can find. I strongly recommend that you make the longer drive to Michigan Veterinary Specialists, now BluePearl, on Inkster in Southfield. I only have good things to say about their services. These sadists completely misdiagnosed my ten year old vizsla's symptoms. I don't think any of the vets actually examined him and they didn't spend more than a few minutes reviewing my dogs ch... read more

Laura G. 

on Insider Pages

11 years ago

HORRIBLE! Took my puppy in late one night due to some very odd behavior. After promises that they would call me and keep me updated, I had to call them every few hours to get updates. The cardiology side of this place is FANTASTIC, the Dr's and staff on that side are very caring and knowledgeable. However, after getting NO answers to why my dog was having this behavior, they sent me back home with her, with a $1000+ bill. Two nights later she was having the same problem, when i walked in, my dog was having what seemed to be ... read more

SACN N. 

on Insider Pages

13 years ago

Impressed My husband and I JUST took our cat to this hospital last night. We are currently awaiting more test results. This was the first time we needed to utilize emergency care for one of our pets. We are amazed at how GREAT the staff of the hospital are, the organization, constant communication and added items to make things comfortable for both pet and owners. I too hope NO ONE needs a place like this, but if you do, rest assured you and your pet are in good good care. 

Margo B. 

on Insider Pages

14 years ago

Able to handle Critical cardiac crisis My cat Tony was a patient of the cardiologist Dr, Brown. Tony. got into crisis one weekend and ended up in Emergency. I had called and the staff was waiting for me, the ER doc (Dr.Matt Januszewski) had already reviewed the chart and was ready to help. Most of all the staff listened to me and was able to handle Tony in the least stressful way (Tony hated being placed on his back for anything - like xrays.) Everyone was attentive and compassionate. The ER fees were reasonable and they did... read more

Denise Z. 

on Insider Pages

14 years ago

Made his passing much easier..... My 13 year old dog reached a crisis point at 3:00 AM. We knew he was going to need to be euthanize and were grateful that AEC was available. They have a really comfortable place where they allow you to say goodbye. Though it was a very difficult time , the atmosphere and their compassion did make it easier. 

Susan D. 

on Insider Pages

15 years ago

24/7 Emergency Pet Hospital This is only an emergency hospital, so the Vets don't know your pet, but they make you feel like they do. The staff is so caring and helpful during a horrible time with a sick pet. While my cat passed away there, they even sent a condolence letter signed by the staff. That really was meaningful, and it is comforting to know they are always open. 

Tracie W. 

on Insider Pages

18 years ago

Always There I was very impressed with this emergency veterinary hospital. The staff is very professional, caring and understanding. Although, my incident was an overreaction, they made me feel like a wonderful and loving pet owner who did not overreact. The hospital is VERY clean and appeared to be up-to-date on technology. My wait time was minimal and I was never just forgotten about while in the exam room. I hope nobody has an emergency with their pet but if you do, I highly recommend this veterinary hospital!