Animal Emergency Center - Novi - Novi, MI

Peggy P. 

on Yellow Pages

2 years ago

Unless you’re a stay at home wife or husband that has time to burn, don’t go to this place. Very unprofessional not to tell a patient’s parent that they’re backed up or ask what the emergency is 🤔 understandable if you don’t have the staff. But to not ask what the problem is, you’re an emergency animal hospital!?!?!? REALLY won’t be back that’s for sure. No excuse for sloppy work, especially in an emergency animal hospital. 

Steven W. 

on Yellow Pages

2 years ago

I called and was told to get there ASAP I was there in Lee’s the 45 minutes and called to let them know I did everything they ask me to do and then I waited now I don’t take my family in unless they are very sick. When I called I told them that my dog a a mass on his neck under his chin which in less than 48 hours grow from a gulf ball to the size on his head and he is a basset hound. The whole time I sat in there parking lot no one even came out to look at him to see if he could wait I watched people inside eat and watched ... read more

Laugane S. 

on Yellow Pages

4 years ago

Our wonderful Golden Retriever became very sick in the middle of the night. We rushed him in ,only to find out he was too sick to save. I will always be thankful for the tenderness he received as well as myself. I was very upset but the staff was so caring I felt at ease at being able to mourn.Wonderful people ,so reassuring. 

Sherry F. 

on Yellow Pages

7 years ago

Highly do not recomend for exstic pets. Will charge you for the check up. But they have no clue what they should do 

Jeff D. 

on Yellow Pages

7 years ago

These people fixed our dog after it was hit by a car, problem was they partially stitched her and the other part glued, which came undone, then they claimed they didn't use glue in that area....calling us liars and asking us to leave....I would not recommend them for anything animal related, overcharged, unprofessional and could care less about the costumer.... this is a money pit! 

Debi K. 

on Yellow Pages

8 years ago

ho they r emergency vets specializing in cardiology, they provide a wonderful hospice service for animals. Very impressed with their end of life service. My Dober boy with aggressive fibrosarcoma went into congestive heart & lung failure at 1 am. Drove to this Animal Emergency Clinic. They put us in their "Family Room", which is like a small living room ... padded bamboo chairs, end tables, nice carpet. So much much better than a sterile examining room. The vet was considerate, compassionate and experienced. They could have ... read more

Mic S. 

on Yellow Pages

8 years ago

Everyone was nice but very expensive!!!!!! 

chris.akuto 

on Yellow Pages

11 years ago

Wonderful people doing a wonderful service. I've had to run up 3 times, twice to euthanize kittens at the bad end of FIP, and again today with an injured baby bunny. All 3 times we were given service immediately upon walk-in, each time the staff was supportive and compassionate, and the rabbit was treated for free and signed over to wildlife rehabilitation. Animals have emergencies just like people, and it's comforting to know somebody will always be available to help them. I can't thank them enough for what they do. 

lionsfan24 

on Yellow Pages

13 years ago

My dog had vomited a couple of times overnight and wasn't acting right by morning, but I thought he had just been chewing on grass or something in the yard. I waited thru a day of this before I thought I better take him to be looked at, and my delay nearly cost my dog his life. Little did I know but he had eaten a piece of trim edging off of an old quilt - the cloth had gone partially through his digestive system and become a 'linear foreign body obstruction' that was cutting off circulation as well as blocking his intestine... read more