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Anew Era TMS & Psychiatry - Austin
- Austin, TX
About this business
Anew Era TMS & Psychiatry - Austin Anew Era TMS & Psychiatry mission is to advance TMS provider services availability for persons suffering with depression throughout the United States. Excellence in patient care and an overall positive experience with our TMS treatment services and our skilled compassionate team of Doctor’s, Technicians and office staff are our highest priorities. At Anew Era TMS & Psychiatry, we offer patients their very best chance for depressive symptomatic relief success through the latest, most a... read more
Location details
8140 North Mopac Expressway Building 3 Suite 150, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wish I could give 0 stars. I was a patient of this place for over a year. Within that time period, my provider changed 3 times without notice. They used to be very prompt in following up with a phone call to schedule appointments, but at my last visit in December 2023, that never happened. I even tried to call to get scheduled, and nobody answered or returned my voicemails. I paid my balances in full every time and havent returned since December 2023, but I have gotten repeated emails monthly stating I owe them money, always... read more
My previous nurse, Amanda was great. After she left though, it was clear the office is a mess. They requested $25 to complete any paperwork and advised it would take 2 weeks without explanation of why it takes two weeks. They made it clear that they may deny after the two week they make you wait. This is not typical of any office I have been to. I understand paperwork is annoying but is part of a providers job. Delaying it 2 weeks with zero recourse is awful and if someone needs a leave or has emergency are screwed. My provi... read more
Not very good with their communication. Didn’t get my free TMS visits because they didn’t tell me they expire. They don’t seem super concerned with mental health.
I’ve been coming to this office for five years and consistently saw the FNP every three months for a medication I’ve been on long-term. My most recent experience was unacceptable and honestly infuriating. I had an appointment on 4/19 and filled my prescription, not realizing that the refills were never sent in. By mid-May, I was out of medication. My pharmacy tried to contact the office multiple times with no response. I called repeatedly and couldn’t reach anyone for over a week. When I finally got through, I was told my pr... read more
Frequently asked questions about Anew Era TMS & Psychiatry - Austin
How is Anew Era TMS & Psychiatry - Austin rated?
Anew Era TMS & Psychiatry - Austin has a 4.1 star rating with 179 reviews.
When is Anew Era TMS & Psychiatry - Austin open?
Anew Era TMS & Psychiatry - Austin is open now. It will close at 7:00 p.m.
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