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Andres Auto Service
- Auto Repair
- Chicago, IL
About this business
Andres Auto Service is a locally-owned auto repair shop in Chicago, IL. Our technicians have over 30 years of non-stop training, including attending local and national training seminars. We are a Bosch Automotive Service & Maintenance Module Partner. We assure the highest quality maintenance for BMW, Mercedes, Mini, Audi, Porsche, Land Rover, VW, Volvo & Jaguar with our cutting-edge facility outfitted with modern factory-grade equipment. We offer Standard 12-month/12,000-mile warranty.
Location details
2511 N Pulaski Rd, Chicago, IL, 60639, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very impressed! – My car needed maintenance and I am rather new to Chicago, so I didn't know where to go. Through City Search, I found Andres Auto. Luis was the person I dealt with on the phone and he was always polite, professional and accommodating. The figure I was quoted was actually a tad more than the actual cost, which is so much better than having it turn out the other way around. I was able to use one of their loaner cars for three days - for free. This made my life much, much easier! When it was time for me t... read more
Rip off! – I was at this shop for a no heat problem and was quoted $800 for a heater core. Didn't have the money at the time so I picked up the car and was driving it like this for the time being. In the meantime car started to overheating so I checked the antifreeze, it was low. Well I got some from local parts store and filled up the radiator and reservoir bottle and guess what the heat came back. I had a loose hose clamp that's all. I spent $11 for antifreeze and tighten a clamp, better than $800 for a heater core!
Business response:
This vehicle got to our shop with the heater blowing warm air only. The customer had tried fixing it first by replacing the thermostat himself; so lack of coolant was not the problem. We found heavy deposits and corrosion in the cooling system. The customer mentioned he had used a coolant stop leak sealer. He forgot to mention that we flushed his heater core three times before he took his vehicle. He also forgot to mention that he was refunded ALL of his money when he was not happy with the work. He should be happy that his ... read more
At George's Carstar (63 yrs.) we sought out Andres Auto Repair Service. In the search for a mechanical shop we knew that the trust factor was at the top of our list when it came to sending our clients for repairs. We also knew how we needed a shop with trained technicians that would treat our clients with respect and communicate in words that were understandable. We expected top tier service as our clients vehicles would be done quicker than the competition. Online appointments simplified the scheduling process and a clean o... read more
Always trust-worthy! – Being a woman, it's hard to find a mechanic that will give you the respect you deserve and explain things to you without treating you like you're an idiot just because you don't know about cars. I always receive this respect and great service from Andres' which is why I've been their loyal customer for the past 10 years. Thank you Luis for fixing the air conditioning on my van last week, I'm now ready for Summer!!
great csutomer service – On Monday May 19, 2008, I was searching for a garage to fix my caltalytic converter and I happened to discover Andres Auto repair online. First, I was not sure if I should take my car to this garage I do not know anything about. After calling ten different garages and evaluate their csutomer service abilities, I decided to go to Andres auto repair despite the distance because of the courteousy exhibited by the manager of the garage Luis Avila on the phone. I was amazed by the great service I received... read more
Disappointed – We were in Chicago for a family vacation when the radiator overheated on my Jeep on a friday night around 5pm. We called Andre's and explained our situation and he said he would look at first thing Saturday morning. At 1pm, I still had not heard from the shop, so I called them. I was put on hold for 10 minutes and then told that both upper and lower hoses along with the radiator needed to be replaced, along with a "switch" and the fan. This would cost me $1500 and it might be fixed on monday. We opted to have ... read more
Business response:
The $1100.00, (not $1500.00), estimate included all original parts: a new radiator, cooling fan assembly, radiator fan relay, and two new radiator hoses. The vehicle had 158,000 miles and the second estimate was for $800.00 using after-market parts. On Saturdays, most of my main vendors are closed which is the reason for the delay. We use industry standards labor guides for our estimates. On Saturday, we were shorthanded due to an unprecedented emergency. Fixing the cooling system on this vehicle the correct way could add an... read more
An auto repair shop I can trust – I've always been apprehensive when it comes to taking my car in for repairs. I've had a lot of bad experiences and always get nervous. I'm a smart girl and don't need anyone to talk to me as though I'm a monkey. When I took it to Andres I was ready for the worst and ready to argue. But I was wrong. The shop owner was very nice and helped me understand what was wrong with my car. He didn't do any repairs without my approval first and there were no surprise charges at the end. Yes, I would def... read more
Great place to take your car! – This review is comming from some one who grew up in a gas station through the 60's & 70's. Dad believed in child labor. It was great to find a service center that reflected the values dad ran his business by. Never cheat the customer, great service brings them back, make sure the customer is informed of future needs. I would recomend Andre's to my best freinds. I have been a customer for 7 years. RichardFG
Fair mechanic – I moved to Chicago fairly recently and, of course, I needed a mechanic. Not really knowing where to turn, I took a gamble with Andres and was pleasantly surprised that I wound up with a reliable and fair mechanic who does good and punctual work.
Frequently asked questions about Andres Auto Service
How is Andres Auto Service rated?
Andres Auto Service has a 4.5 star rating with 111 reviews.
When is Andres Auto Service open?
Andres Auto Service is closed now. It will open on Monday at 7:30 a.m.
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