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Anderson Honda
- Car Dealers
- Palo Alto, CA
About this business
Location details
1766 Embarcadero Rd, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The salesperson failed to respond to multiple inquiries. I had to physically locate the vehicle on their lot and initiate contact myself. Despite requesting the removal of a $777 charge for mud mats, they added Polysteel and other markups, inflating the price significantly. They refused to provide an out-the-door (OTD) quote unless I visited in person. The vehicle, originally listed at $37,306, was priced at $42,000—nearly $10,000 higher than comparable offers from other dealers. Proceed with caution.
Breanna has been doing everything she can to help me find the car for me since the original car I was interested in got sold before I got to it.
Nice informative staff
Nice informative staff
Good
Business response:
Hi Nick, thank you for the high star rating! We hope you have a great day!
Good
Business response:
Hi Nick, thank you for the high star rating! We hope you have a great day!
Shady or just couldnt read...I inquired about this V8 4runner, first contact asked about if timing belt has been changed first manager said its a timing chain, it is not...Then the sales man was acting like he was reading the carfax amd said he found it, timing belt done at blah blah blah miles , and was no where on carfax ...Then the salesman never replied back after I asked if their service dept could do the timing belt and Id pay for it after I bought...Then they raised the price of vehicle $1k ....I did want this V8 4run... read more
Business response:
Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about the level of communication you received from our Sales Team regarding the condition of the Toyota 4Runner V8 you were interested in. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Shady or just couldnt read...I inquired about this V8 4runner, first contact asked about if timing belt has been changed first manager said its a timing chain, it is not...Then the sales man was acting like he was reading the carfax amd said he found it, timing belt done at blah blah blah miles , and was no where on carfax ...Then the salesman never replied back after I asked if their service dept could do the timing belt and Id pay for it after I bought...Then they raised the price of vehicle $1k ....I did want this V8 4run... read more
Business response:
Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about the level of communication you received from our Sales Team regarding the condition of the Toyota 4Runner V8 you were interested in. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Dealer would not allow pre-purchase pre-purchase inspection. Dealers inspection only covered their opinion of safety items. The 120,000 mile replacement of the rubber overhead valve belt was simply ignored rear brakes require replacement. There is an unknown ticking sound in the front of the car, probably on the front right. I was not allowed to inspect the vehicle on a rack sale. There is a tremendous amount of rubbing compound left on various parts of the automobile showing that there was extensive body refresh, but nothin... read more
Business response:
Kevin, Please know your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Sales Team regarding the pre-purchase inspection you requested. Whenever you can, would you give me a call so we may discuss this? Sincerely, Pete Cheng General Sales Manager (626) 576-1114
Frequently asked questions about Anderson Honda
How is Anderson Honda rated?
Anderson Honda has a 4.6 star rating with 3,107 reviews.
When is Anderson Honda open?
Anderson Honda is open now. It will close at 8:00 p.m.
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