Andersen Eye Associates

linda rine 

on Google

a month ago

I went to Anderson Eye for a second opinion. I first met Katie who really made me feel comfortable and welcome. Then I met Dr Vanhorn,. The Dr explained everything thoroughly and also made me feel like he really cared. Between the two of them it was one of the best experiences I've had in a long time at a Dr office. 

Kelly Parrish 

on Google

3 weeks ago

Dr. Van Horn is far and away the most caring, thorough, and talented doctor I have encountered in decades, of any discipline or specialty. He consults colleagues and mentors for unusual presentations like mine. He never just punts to get you out of the office. He explains everything from current diagnosis to next steps and prognosis. He doesn't sugar coat, but he doesn't scare you. He is honest and genuine. If every specialty had doctors like him, we would be a healthier nation. 

Catherine Girardot 

on Google

3 months ago

Everyone in the office was fantastic….I don’t have a single complaint! The receptionist that checked me in, the person who did all of my vision tests before the doctor came in, the doctor and then the person who explained everything to me! Dr. Pan was friendly and explained everything thoroughly and made sure I didn’t have any questions when I left the room. I worked in the medical field for many years and I would give all of the staff who I dealt with kudos for their attitudes and professionalism….with enough humor t... read more

Hannah 

on Google

2 months ago

Was told that I owed $10 from 4 years prior and would not let me be seen until the payment was made. I paid cash on departure four years ago. Plus, I remember the window and let two other people cut me in line. The office refused to see me until remittance was made. The checkout staff called someone in Bay City, who said they could see the history, that no one had accessed the chart, and that I had never paid. False on every level. I wish I had not paid for treatment with cash. Never a phone call, never a bill sent in fou... read more

Judi Brownrigg-Majeski 

on Google

6 months ago

The technicians, the doctor. And the appointment scheduler were all wonderful, but the best thing, to be honest with you, is their marketing department. They have a wonderful on call message, I was on hold for quite a while waiting for the receptionist to be free of previous calls, which is normal. But their music, the tone of their voices, the frequency of coming back and letting you know where you are in que was just fantastic. Probably one of the best experiences I've ever had while being on hold with a company.I final... read more