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Anctil Heating & Cooling
- Heating & Air Conditioning/HVAC
- Portland, OR
About this business
Anctil Heating and Cooling has been proudly serving the greater Portland area since 1976. Our objective is to provide exceptional customer service and top quality products to our customers. Whether your equipment needs repair, maintenance, or it’s time for replacement – you can count on us!
Location details
2150 N Lewis Ave, 2150 North Lewis Avenue, Portland, OR, 97227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had this company install a new furnace and heat pump for me about 11 years ago and everything went great. However, this summer my A/C went out and I got an error message on my keypad that said to contact a service person. The cooling system went down just at the start of a heat wave. A technician came out and after about 5-6 hours said that I either needed a new inverter and/or a new compressor. They weren't sure which. The bid to replace both items was $14,000. At that time they charged me $400 for a service call. I was a... read more
Business response:
We certainly understand (and encourage) getting a second opinion. Just like getting work done on your car, or taking a trip to the doctor, different professionals may come to different conclusions. Were glad the system was able to get up and running with an inexpensive fix. We did let the customer know that we would be refunding their service call and also informed them up front that it would take a week for processing. The late notice being sent out was a clerical issue on our end caused by a change in personnel. We apologi... read more
Switch and bait tactics; overpriced; non-caring Seems like elder abuse.
RecommendedAnctil just replaced our furnaces and hot water tank. They installed new thermostats and got all three zones up and running. They managed all this while we were dealing with a horrific ice storm leaving our entire hillside with downed trees and no power. We are so happy with our new system! The crew was amazing and we enjoyed getting know them. Anctil will be my go to for all further HVAC services. Thank you!!
Business response:
Thanks, we really appreciate the kind words and I know the crew enjoyed working with you both as well! Glad we were able to help and look forward to working with you again sometime down the road!
Thank you! Called at 8:00am about air conditioner not cooling, by 9:20 it was fixed! Thank you so much 😊. It’s going to be another scorching hot day and many people in the home. See you around November for furnace cleaning/maintenance.
Business response:
Thanks Leah, happy we were able to help you out! Thanks for the kind words!
I had another great experience with Anctil today. My furnace with out over the weekend. They sent someone out today. His name is ChrisK and he helped us out. Great Customer Serivce!
These folks are wonderful! I sent an e-mail on Sunday night when the heat wouldn’t come on- we have never had any business with them but they advertise on the back of my church bulletin. On Monday morn at 8 am- I told them in the e-mail that I was an early riser- they called, verified my request and said their rep would be at the house as soon as he finished his first service call. Chris arrived at 9 am. He examined the thermostat, checked the furnace, fixed the thermostat and the furnace and we had heat within 40 mins. Wowe... read more
the best when it comes to heating and cooling.
Great service and reliable.
If you like rude people in your home that don’t give af... hire them. Customer service is not a thing they train their staff... won’t use them again. 👎 pretty disappointing after having worked with them for 14 years...
Frequently asked questions about Anctil Heating & Cooling
How is Anctil Heating & Cooling rated?
Anctil Heating & Cooling has a 4.6 star rating with 208 reviews.
When is Anctil Heating & Cooling open?
Anctil Heating & Cooling is closed now. It will open at 7:00 a.m.
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