Americas Best Value Sandman Inn

Jeffery O 

on BBB

a year ago

*******'s Best Value Inn, ************************************************************************************ Stay somewhere else!Was promised a refund and did not get it.Black mold in bathroom. Bathroom door had signs of flooding. It was swollen at the bottom and would not shut. Could not take a shower because the tub spout would not pull up to divert the water to the shower head.Missing light fixtures. Missing light bulbs. Cigarette ***** on furniture. The ac had one setting. There was always a cigarette smoke coming thru... read more

Theresa C 

on BBB

a year ago

Did not want to add one star however, had to in order to make a review. My sisters and I stayed at Guesthouse Inn ********, **. For my Sons Wedding 10/20/2023-10/22/2023. I booked the room in advance, and when checking in just mentioned we would each be paying for our stay that was a mistake! They take payment when you arrive and I told my sisters and we became super busy and then some might say it was our fault we totally forgot and received a notice on our door on Sat. After arriving home from the wedding. My sister went t... read more

John V. 

on BBB

a year ago

To whom it may concern,You people should be ashamed of yourselves by posing as a service business in ********* *******. I live 80 miles north of Kalispells ******************* in *******, *******. Due to having a risky Cardiac procedure at **************** I was told to stay the night of 10-20-23 in ********* by ****** cardiac team. I selected ********** and made a confirmed reservation due to room availability and the close proximity to ***** ************************ After being discharged from a 6 hour stay in the Cardiac ... read more

Sherry P 

on BBB

a year ago

Checked in, paid in advance. Was placed in a room with an adjoining door to the room next to us. The adjoining room had prostitutes frequenting the room. The noise was over the top disturbing and traumatizing. Complained multiple times to management. Management was indifferent, berated me for being a female. Manager justified the prostitutes by saying "there are four men with jobs in that room, they work construction." I said that I work too. Then he made sexually inappropriate jokes about the situation in front of my childr... read more

Erica J 

on BBB

a year ago

I went here with my 3 children. One of my children is disabled and that was well known before arrival. I within 4 hours was switched to 4 diffrent rooms. There's was mold, holes in walls. Cigarette ***** in the blanket on beds. Mold in refrigerator and microwave. Floors were black, stains all over the walls. Broken glass from pictures on walls. Had a stench so ridiculous it made you sick. People were outside partying g playing loud music. Then I opened up a drawer and cockroaches scrambled. I ended up leaving at 230 a.m afte... read more

Linda F 

on BBB

a year ago

I was in the room 15 minutes and found roaches ,stain sheets and stain towels did not stay and they would not give me my money back right then and they will not answer the phone even in Hotels.com has tried to get them to answer the phone and they wont 

Pat D 

on BBB

a year ago

Disgusting place to stay. I would give 1/10 of the star but was not able to . The mattress looked like someone had been killed in the room. The fire alarm was off the wall and sitting on the ** which did not even work. The sink the faucet were faulty. You needed 2 hands to open the faucet for the water. The soap in the room was as thin as a thin mint and looked more like the soaps you see in a mens urinal. The towels were used and old almost like rags. I reserved for 7 days based on the photos. Checked in around 11pm and aft... read more

Terry B 

on BBB

a year ago

Awful 1) **** was wrong on arrival. Taxes were $100 on just over $200 bill 5 phone calls & several minutes later, resolved.2). Gave me ************ with instructions to "put it in, then pull back just a little, should work"Asked for a different room before the, you guessed it, key didn't work.Told no, manager had assigned this room Key didn't work.Called front desk woman, came with different room assignment,,,, shocking how that changed so fast...She had trouble with the key, but did get it finally.Not acceptable to me!!!!**... read more

Stacy G 

on BBB

a year ago

Should be an option for 0 stars! Worst place I've ever seen. Shut this place down! Booked 2 rooms, first one looked like someone lived there. Bed was a mess and crumpled up. 2nd room we had to search for because it had no number on door and lock wouldn't open. Left and stayed elsewhere. Manager ******* then says she searched the room the next day and it was fine so no refund. Asked if she was calling my party of 4 liars she said no but her employees said they didn't change the room so I must be wrong. Stay away from this ter... read more