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America's Best Contacts & Eyeglasses

3.3

About this business

America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more

Location details

344 S College Rd, Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.3430 reviews
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Velvet Silver's profile image
Velvet Silver 
4 years ago

Only 2 things went good. My actual appointment and my refund. I scheduled an appointment 6 weeks out so I could have a Saturday appt. A week before my appt they (Amanda) left me a message to reschedule. When I called back she was very rude informing me that they didn't have a dr scheduled for that day. (I'd been on the calendar for 6 weeks) So now I had to wait another 2 weeks. My appt went perfectly. I ordered my glasses. 2 weeks later I called to see about them and Amanda answered the phone. I told her I was calling about ... read more

Jennifer Davidson's profile image
Jennifer Davidson 
4 years ago

If you want an appointment then make it a year ahead of time...oh wait they can't make appointments ahead of time and then when you call to make the appointmenton the day they tell you to call all the appointments are gone . This place has the absolute worst customer service I have ever experienced. I asked to speak to a manager to resolve the issue, manager never called me back. I emailed corporate offices, no one responded. I even told the person who called to cancel my appointment the 2nd time that took me 2 months to set... read more

Business response:

I'm very sorry this has been your experience with us. Please email me at americasbest@nationalvision.com if you'd like to speak with corporate. It's very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy 

Jennifer Davidson's profile image
Jennifer Davidson 
4 years ago

Business response:

I'm very sorry this has been your experience with us. Please email me at americasbest@nationalvision.com if you'd like to speak with corporate. It's very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy 

Cynthia Rivenbark Hurlburt's profile image
Cynthia Rivenbark Hurlburt 
4 years ago

I have to say that I am very disappointed. I had an eye appointment for October 24th and that was the earliest I could make an eye appointment with y’all on a Saturday, i have to do Saturdays because that’s the only day i can get help with my children and I scheduled this back on 9/2/20 only to be called to say the the doctor will not be in on that day and all tel can do is put me on a list to call as soon as an appt is available 🙄. I’m a type 1 diabetic and eye care is very important to me and it’s super frustrating that a... read more

Business response:

I’m very sorry that happened. I’d be happy to have someone from corporate management reach out to you about this. If you’re interested, you can email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy 

Hope Shoaf's profile image
Hope Shoaf 
5 years ago

Business response:

I’m very sorry to hear this. Please don't hesitate to give the store a call so they can get this resolved for you. - Nancy 

Anonymous's profile image
Anonymous 
5 years ago

Two pair of glasses. Neither one comes close to fitting. 

Business response:

I’m very sorry to hear this. Please don't hesitate to give the store a call so they can get this resolved for you. - Nancy 

Paula Hobbs's profile image
Paula Hobbs 
recommend  Recommended
5 years ago

fast and very friendly staff 

Galina Gano's profile image
Galina Gano 
recommend  Recommended
5 years ago

Very knowledgeable doctor took time and explained everything I asked! Definitely recommended! 5’s ⭐️⭐️⭐️⭐️⭐️ 

Sheree Shepard's profile image
Sheree Shepard 
recommend  Recommended
6 years ago

Store Manager Natalie is Awesome and staff was wonder. Thank you America's Best for all your assistance with findinding me perfect glasses. 

Frequently asked questions about America's Best Contacts & Eyeglasses

How is America's Best Contacts & Eyeglasses rated?

America's Best Contacts & Eyeglasses has a 3.3 star rating with 430 reviews. 

When is America's Best Contacts & Eyeglasses open?

America's Best Contacts & Eyeglasses is open now. It will close at 7:00 p.m.  

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