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America's Best Contacts & Eyeglasses
- Laser Eye Surgery/Lasik
- Virginia Beach, VA
About this business
Location details
3332 Princess Anne Rd Suite 611, STE 611, Virginia Beach, VA, 23456, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to this store after an appointment that I had ordered glass and a contact training for my child. I received a text message stating my ordered items were in. However, upon arrival I wasn’t notified that once the trial contact for my child arrived that I would need to make an additional appointment for training not only that but when the contacts did arrive no one at the Denton Tx University location bothered to call and set up an appointment for the training therefore I had to set the appointment up well after the cont... read more
My Co Pay was only $10.00, but got charged $30.00, I felt very rushed and when the lady was checking me out, she kept pressuring me to get glasses, told me to go look myself when I asked her for advice, she told me to just go home and think about it.
After two visits and asking a multitude of questions about the first pair of glasses we are no. Closer to glasses we can actually see with. This is possibly the WORST experience I've ever had and I've been wearing glasses for 50+ years. Shoddy made, prescription not right even after second adjustments. Not even usable, complete waste of money. Go anywhere but here for your visions sake!!
I want to share my wonderful experience at America’s Best in Glen Burnie. When I visited, I was helped by the Assistant named Tanisha, and she gave me the best customer service I’ve ever received. The location itself was immaculately clean, and as soon as I walked in, Tanisha noticed me right away. I was feeling frustrated—I had been trying to schedule my eye exam for quite some time, and I had my children with me, which made things a little stressful. Tanisha immediately calmed me down. She listened carefully to all my con... read more
The customer service is pretty good. You have to have an appointment. The eye doctor is overworked. The eye exam was rushed. Got my glasses for driving. Long distance sight. The road signs were blurry at a distance. Took the glasses back. The doctor said there wasn’t much he could do. The eye exams are to rushed. Not going back. 😕
Worst customer service-staff member! He kept throwing the tinted eyeglass lenses on the table from the opposite drawer & answered my questions-very rude & unprofessional! He should not be allowed to work with any customers/patients! Unfortunately, I did not get his name, however he was Asian…I walked out-never to return to this location.
Guesss that's why the price is so low... Service all the way around sucks!
LaDaza Hill she was great handling my follow up today she helped me big time thank you LaDaza . Sincerely Linda
I recently spent $600 on glasses for myself and my son. Mine took over three weeks to arrive, and when they finally gave them to me, they didn’t even put them in a box. Instead, they gave them to me in a cheap cloth bag, which was really awful. What terrible service, considering I paid so much money. SUCH TERRIBLE SERVICE!
Frequently asked questions about America's Best Contacts & Eyeglasses
How is America's Best Contacts & Eyeglasses rated?
America's Best Contacts & Eyeglasses has a 4.1 star rating with 906 reviews.
When is America's Best Contacts & Eyeglasses open?
America's Best Contacts & Eyeglasses is closed now. It will open on Monday at 9:00 a.m.
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