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American Tire Depot - Cathedral City
- Tires
- Cathedral City, CA
About this business
Location details
68406 E Palm Canyon Dr, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sad to say, these guys replaced my gas pump 3 times before getting it right, and then I opted to have the spark plugs changed and they forgot to add oil to the car. Shortly later, I had to replace the top end of the engine. I'll never bring my cars there again.
Business response:
Hi Jon,On behalf of American Tire Depot, I want to extend my sincerest apologies for the negative experience at our store when you got your vehicle serviced with us. We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that we are very sorry. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Please provide us with you... read more
RecommendedGreat staff, very professional and accommodating.
Business response:
Hi Kemberlei, We are very happy to hear about your experience! We work hard to make sure our staff fits our company mission of world class customer service, so we are grateful to hear about your experience. Thank you for the support and we look forward to servicing you and your family again, soon.
RecommendedTime and time again the crew and packages do not disappoint! The customer care Eddie gives is OUTSTANDING! Frankies ability to tell me what’s going on (who knows jack about jack) is remarkable! All the people there are committed to the best service and prices hands down. I won’t go anywhere else!
Business response:
Thank you for the kind words, Holly! We’re so happy your visit at American Tire Depot - Indio went so smoothly. We will make sure Eddie will get the recognition he deserves. He will be very happy to see your review. Would you mind sharing with your friends who are needing great deal with tires and car services, too? We’d love to continue providing great service to awesome customers like you. Thanks again!
RecommendedWant to give thanks to Eddie for the great customer service, he is very professional and is running a good shop just needs more display tires in his show room and a waiting room seating area for customers great shop
Recommendedthe guys at the Madera location on D st are amazing!
Business response:
Hi KinniRae. We are very happy to hear about your experience! We work hard to make sure our staff fits our company mission of world class customer service, so we are grateful to hear about your experience. Thank you for the support and we look forward to servicing you and your family again, soon.
RecommendedAmerican tires was awsome , Robert took care of me , he new what he was doing so helpful and most important knowledgeable! Thank you Robert. :) put a new tire on, rotation of tires done in 30 mins .
RecommendedThe staff there does quality work and gets it done quickly. They give lifetime warranties on their parts and make an extra effort to find the best deal for you with any discounts that are available.
RecommendedI took in a car which the dealer said needed brakes urgently. These guys looked at my brakes and told me they were nearly perfect. They could have done a brake job, charged me a couple hundred, and I would have never know. Instead, they were honest and saved me money. This is why they get my business - honesty.
how does your sales guys go from being friendly to the ppl in front of us to making a customers behind them feel their business is not wanted. someone referred me to here and get treated like I'm not worthy. wth. definitely will not recommend your business due to the lack of customer care I'll advertise your poor quality but in the end it worked out we declined tire service and went to west coast tires who were more then happy to help us and get us a better deal.
Frequently asked questions about American Tire Depot - Cathedral City
How is American Tire Depot - Cathedral City rated?
American Tire Depot - Cathedral City has a 4.5 star rating with 603 reviews.
When is American Tire Depot - Cathedral City open?
American Tire Depot - Cathedral City is closed now. It will open at 8:00 a.m.
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