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American Savings Bank - Kapolei

3.8

About this business

Specialties: Additional Languages Spoken: Tagalog and Ilocano Financial Consultant Foreign Currency Exchange Safe Deposit Boxes Deposit & Cash Withdrawal ATM Extended Hours Weekend Hours Drive Up ATM Drive Up Teller Night Drop Established in 1925. With an almost 90-year history and strong connections to Hawaii's communities, ASB is one of the Hawaii's largest financial institutions. We offer our customers the tools they need to have full, productive financial lives - including commercial and consumer banking services and ins... read more

Location details

888 Wakea St, Kapolei, HI, 96707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.828 reviews
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Jessica Brown's profile image
Jessica Brown 
on Google
5 months ago

Been doing business with ASB for years as we handle all of our business banking along with our personal accounts here. Went to this location to deposit 2 checks into 2 of our accounts as I do every week and was told only 1 transaction is allowed in the drive thru. Like I handed her 6k in nickels and dimes. No Aloha, no have a nice day…..just some rude wahine behind the glass. No one else in the drive thru either. 20 plus years of banking for that kind of customer service!? No thank you. 

Rob Gonzalez's profile image
Rob Gonzalez 
on Google
9 months ago

Great people Great service 

Elaine Chen's profile image
Elaine Chen 
on Google
2 years ago

I needed to open a new checking and savings account. I did not make an appointment, but they were able to quickly find someone to help me. Nina was amazing! She was very friendly and pleasant to talk to. Despite me having done my research already, she made sure I knew what was included to ensure it was what I wanted. I've been to this location a few times to deposit for others, and never had any issues with wait time and unfriendly tellers. 

Carrie Punzal's profile image
Carrie Punzal 
on Google
2 years ago

Terrible service. Condescending tone and just straight up rude. 

Eduardo Oliverio's profile image
Eduardo Oliverio 
on Google
3 years ago

The teller who serviced me today ( sitted 2nd from the right, wearing black top) need training in customer service. She slammed my ID card on the computer key board after i handed it to her. And when she counted my withdrawal, she just dropped it on the counter. She didn't say anything. Kapolei branch is the worst American savings bank in the whole oahu island. 

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Frequently asked questions about American Savings Bank - Kapolei

How is American Savings Bank - Kapolei rated?

American Savings Bank - Kapolei has a 3.8 star rating with 28 reviews. 

When is American Savings Bank - Kapolei open?

American Savings Bank - Kapolei is open now. It will close at 6:00 p.m.  

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