American Hardwood Floor Company

Very Unimpressed 

on Dex Knows

10 years ago

Complete Waste of Time We scheduled to have them come give us an estimate and they never showed up. After they were an hour late we called them and were sent to voicemail. When we got ahold of them the next day they told us they had "made a business decision" that they didn't want our business and since we weren't a customer they didn't need to notify us that they wouldn't be coming, much less express any apology for wasting our time. Should have read all of the reviews before wasting an evening. Unbelievable. 

Jaimie 

on Dex Knows

12 years ago

Great Job! We had Philip refinish our hardwood floors in March and they look great! He was super friendly and ALWAYS showed up on time ready to work. There was an issue with a small part of the floor under the refrigerator but called him and he set up a date to come out and fix the problem. We actually had to cancel on him twice last minute and he still showed up on time to redo the work. We love our floors and have received many compliments on how beautiful they look!! 

Very Unhappy 

on Dex Knows

12 years ago

Inferior floor repair and poor customer service I am writing in regards to my encounter with American Hardwood Floor company. I called Phillip in regards to a squeak I had in my kitchen hardwood floor. He tried to fix the floor four times without any remedy. After the fix, he then tried to re laquer the floor leaving streaks, debris in the laquer, and now the laquer is starting to peel away.The last time he tried to fix the floor he was frustrated with us and left without even saying anything. I tried contacting him and he h... read more

Joe 

on Dex Knows

12 years ago

Excellent! I was so impressed with this company and I would highly recommend them. The owner showed up on time for the bid and every day for the work. I love how the floor came out! Philip and his crew were clean, professional, and polite. 

Tires plus-a waste of time. 

on Dex Knows

13 years ago

Really great, about not showing up. The "new" owner, Philip will set a time and not show up. You will wait and wait. I wont get my time back but maybe I can save you from the same experience. I knew there was a reason he wasn't a BBB member. BBB still has him rated at a D-. I bet his father is proud of what his son did to the company name. 

Happy customer 

on Dex Knows

14 years ago

I love my floors! I've hired American Hardwood Floor Company several times for installation of new floors and to repair an existing floor. I couldn't be happier! The contractors showed up on time and completed the work on time. I would hire them again for future work. 

American Hardwood Floor Co. 

on Dex Knows

16 years ago

Good for you... thanks American,for a job well done,appreciate timley manner,quality of your staff. D. Benton(Lakewood)