American Family RV's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

American Family RV

4.4

About this business

American Family RV is a Mid-Atlantic Region Top Dealer for Sales and Service with THREE locations to serve all your RV needs. Our Chesapeake Corporate Headquarters is located in the heart of the Hampton Roads & Virginia Beach Area of Virginia and is in close proximity to the Moyock, Currituck, and Outer Banks of North Carolina. Our SECOND location in Salem Virginia location is in the heart of the Roanoke Valley of the Blue Ridge Mountains right off I81 Exit 141. Our NEW THIRD location has easy access to 95, two miles south o... read more

Location details

1259 E Main St, Salem, VA, 24153, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4252 reviews
Select a rating
Jack Shelar's profile image
Jack Shelar 
recommend  Recommended
6 years ago

Thank you to American Family RV in Salem, Virginia for providing us with an exceptional buying experience. My wife and I had been shopping for the right RV for some time and since we are first time RV buyers we were full of questions and found that the sales, service, and finance department at American Family were knowledgeable and helpful. Being a Marine, I appreciate how supportive this business is of the military. We would not hesitate in recommending you to others. Special thanks to Mr. Rowland, Larry, Terry, and Eli for... read more

Chuck King's profile image
Chuck King 
recommend  Recommended
6 years ago

Unlike many other Sales and Service Centers, everyone there works for the customer and goes the extra mile to make them a part of the family. It's all about customer service. 

Laura Weigand Martin's profile image
Laura Weigand Martin 
recommend  Recommended
6 years ago

Would like to recommend the staff at American Family RV for their outstanding customer service!! Larry Thomas was a very knowledgeable and professional salesman who was helpful and courteous. Terry Farmer was great at showing us how to operate everything the travel trailer can do, and Eli Bergsten was efficient at the paperwork!! This was our first camper and we felt we were in good hands!! Thanks guys!!! 

Zach Bocock's profile image
Zach Bocock 
7 years ago

Great all around stafff. I’d highly recommend them. 

William Martilik's profile image
William Martilik 
7 years ago

I'd like to thank Kevin and the gang for all of their help. 

Nathan Jennings's profile image
Nathan Jennings 
7 years ago

Very positive, friendly, and professional staff from Greg in Sales, Eli in F&I, management and service staff who I got to work with. Highly recommend this facility to enhance your next vacation, weekend, or overall lifestyle!!! ~Nate 

Lori Duarte's profile image
Lori Duarte 
7 years ago

Very disappointed in customer service at new salem va lot. Visited last Saturday arrived right after lunch. All rvs were locked and almost all had no pricing in them. We were told to visit today they would all be unlocked with pricing. At 350 a salesman had locked up half the lot because they close at 5 and almost all had no prices in them. Once again we were not able to see the ones we wanted to. Very disappointed not worth the drive at all. 

Jason McNeice's profile image
Jason McNeice 
recommend  Recommended
7 years ago

Like to give a huge shout out to Steve Deffenbaugh and his team at American Family RV. Treated me like family the moment I and my son arrived and was great through out the whole purchase process. If you are looking for an RV or any camping trailer AMERICAN FAMILY RV is the place to go. Definitely worth the drive. They have what you are looking for. 

Riley Wilson Box's profile image
Riley Wilson Box 
7 years ago

Sorry for any neg stuff said in the past post I said about this dealer they are a really good place. 

Frequently asked questions about American Family RV

How is American Family RV rated?

American Family RV has a 4.4 star rating with 252 reviews. 

When is American Family RV open?

American Family RV is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com