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American Family Care The Grove
- Urgent Care
- Hoover, AL
About this business
When your family needs urgent medical care, our clinic is here to help. Our fully trained and highly experienced medical staff is ready to treat non-life-threatening, urgent medical issues. From wounds and broken bones to infections and family care needs, our walk-in clinic makes it convenient to get the quality medical care your family deserves. Our extended hours mean that we’ll be there for you, even after your doctor’s office is closed for the day. Open 7 days a week, and no appointment needed.
Location details
5569 Grove Blvd #121, 5569 Grove Blvd #121, Hoover, AL, 35226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Very professional, excellent care, and very friendly staff. Will be back and highly recommend to others.
Business response:
Ashley Cagle, thank you so much for the positive review!
These folks are always good. I used then randomly once and have been back ever since for my general health needs.
Business response:
Eric Hagan, thank you so much for the positive review!
Business response:
Hi Patty Blalock, we regret to hear that your recent experience was anything less than exceptional. Please contact us at (205) 637-2600 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Why do I always come here when I'm sick and always end up being here for 3 hours?
Business response:
Rachel Smith, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
I've used this location a number of times and they have always done a great job. Today they really went above and beyond! There's nothing harder then trying to entertain two toddlers in a doctor's office when you feel like crap, and the staff bent over backward to make the visit go as quickly and easily as possible. They brought snacks, crayons to color with, and balloons for my kids and were really mindful of how fast they got the lab results back so we could scoot out of there. They even called in the prescription to I wou... read more
Business response:
Thank you very much for sharing these comments, Lara Tucker Donnelly. You really made our day today.
Service was quick, friendly and everyone was very eager to help me feel better. Sam did a great job drawing blood, I barely felt the needle at all.
Business response:
Thank you very much for sharing these comments, John Sloan. We always love to receive great feedback.
Business response:
Hi Marti Scarborough, we appreciate you taking the time to respond. The staff at American Family Care - The Grove take our reviews very seriously. If you'd be willing, our manager would like to speak with you at (205) 637-2600 to discuss ways to improve your experience with us moving forward. Thank you for your input, and we hope to hear from you soon.
Business response:
Thank you, Tanya Starks, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at (205) 637-2600. We hope to hear from you.
Frequently asked questions about American Family Care The Grove
How is American Family Care The Grove rated?
American Family Care The Grove has a 4.3 star rating with 2,294 reviews.
When is American Family Care The Grove open?
American Family Care The Grove is closed now. It will open at 8:00 a.m.
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