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American Electric Power Muncie

1.7

About this business

Location details

5000 Wheeling Ave, Muncie, IN, 47304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.739 reviews
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A.J. Fridley's profile image
A.J. Fridley 
on Google
a month ago

Prices are insain. They want a 504 dollar deposit. And they will charge double the amount of your bill for a reconnect. So our 150 bill was made 300. Ever sense we started dealling with the company. Its ither go with out lights or starve. Bottom line they are a company from a Sanctuary state. So expect to get screwed 

r P's profile image
r P 
on Google
a month ago

Power been off for over 24hrs, bet not send me no letter bout osying my electricity bill cause I'm not. 

Amy Rickert's profile image
Amy Rickert 
on Google
2 months ago
Alex Darlington's profile image
Alex Darlington 
on Google
3 months ago

Read your bills thoroughly. They hide all the details and important information of extra charges and bullshit fees on PAGE 5 in fine print. They can basically charge extra fees/deposits etc for any reason and you have to pay it. The people on the phone are useless and say that’s just how it is, you can find this info in the handbook. 

Samuel Agee's profile image
Samuel Agee 
on Google
4 months ago

Absolute joke of a company. Fake response estimates - expect to be told you have a ~4 minute wait time and never hear back. Getting anyone from this company to actually pick up a phone has to be one of the hardest tasks in the modern world. I’d be surprised if they actually had more than 1 customer service staffer. Feel free to subscribe to text notifications only to receive absolutely nothing and wait in limbo as they take a whole day to even bother turning your power back on. Outrageous prices, unbelievable unprofessionali... read more

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Frequently asked questions about American Electric Power Muncie

How is American Electric Power Muncie rated?

American Electric Power Muncie has a 1.7 star rating with 39 reviews. 

When is American Electric Power Muncie open?

American Electric Power Muncie is closed now. It will open on Monday at 9:00 a.m. 

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