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American Benefits Group
- Health & Medical
- Northampton, MA
About this business
Location details
320 Riverside Dr, Northampton, MA, 01062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful when I had login difficulties. Kristen was super professional and helpful when helping with enrollment for a flex spending plan. Thank you!
Especially when I had to begin Cobra, I received help and a great deal of compassion from the ABG women I spoke with. Every time, they were professional and kind. They answered my questions calmed my worries. A great group!
My experience with American Benefits Group was make painless and seamless through the phenomenal customer service I received from Kristen M and other support specialists. Kristen in particular went beyond the call creating an enjoyable experience.
I recently lost my MBTA pass and our claims rep. Clay quickly and cheerfully got a new one out to me in the mail. Great, attentive customer service!
Each time I've contacted ABG, I have received excellent support in a timely and courteous fashion. Recently I have been working with Lindsay who has been extremely helpful and knowledgeable. I couldn't be more satisfied with the service.
My claims specialist Kristen McNeish was so attentive and patient. I didn't think follow up like that existed any more! Thank you...It is great to know you have our back when our medical situations can leave us emotionally and financially stressed.
Lindsay S took my call, instructed me on what I needed to do, and offered her personal email for direct communication. When I sent her the requested information, she responded within minutes. Very impressive!
Great customer service - Lindsay S took my call, instructed me on what I needed to do, and offered her personal email for direct communication. When I sent her the requested information, she responded within minutes. Very impressive!
I was very pleased with the rapid response I received from American Benefit customer service today. I had an issue they were able to solve with one phone call. And then they responded in a manner you don't see very often these days. They expedited my claim and were very positive, pleasant and most helpful.
Frequently asked questions about American Benefits Group
How is American Benefits Group rated?
American Benefits Group has a 3.8 star rating with 241 reviews.
When is American Benefits Group open?
American Benefits Group is closed now. It will open tomorrow at 9:00 a.m.
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