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American Benefits Group
- Health & Medical
- Northampton, MA
About this business
ABG is a leading national third party administrator of pre-tax consumer reimbursement benefits (FSA, HRA, HSA, and Commuter) as well as COBRA & Diect Premium Billing.
Location details
320 Riverside Dr, Northampton, MA, 01062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Benefits Group has managed our company employee benefits program and all of our administration services for over 15 years. The level of service and expertise provided by Bob Cummings, Rich Cahillane and the whole team at ABG is simply outstanding. We rely on ABG for all of our benefits related services, their administration of Flex and COBRA benefits is flawless. Their knowledge of the benefits marketplace and benefits design strategies is comprehensive. Having ABG as our benefits consultant maximizes the value and ... read more
Very helpful when I had login difficulties. Kristen was super professional and helpful when helping with enrollment for a flex spending plan. Thank you!
Especially when I had to begin Cobra, I received help and a great deal of compassion from the ABG women I spoke with. Every time, they were professional and kind. They answered my questions calmed my worries. A great group!
An excellent experience. My Claims Support Specialist quite patiently stepped me through the entire setup process.
My experience with American Benefits Group was make painless and seamless through the phenomenal customer service I received from Kristen M and other support specialists. Kristen in particular went beyond the call creating an enjoyable experience.
My experience today was exceptional. I had a couple of old claims in question that I had not resolved when first contacted and my service rep was patient and professional and helped me quickly alleviate the problem. He provided excellent guidance.
I recently lost my MBTA pass and our claims rep. Clay quickly and cheerfully got a new one out to me in the mail. Great, attentive customer service!
After a webinar this morning with American Benefits we had a couple of questions and contacted Bob Wilson via e-mail. Shortly after sending the message, Bob called and was most helpful in answering questions and forwarding information for some additional setup for us. I was more than pleased with the prompt responses. We have been happy with the service we receive from AmBen!
Each time I've contacted ABG, I have received excellent support in a timely and courteous fashion. Recently I have been working with Lindsay who has been extremely helpful and knowledgeable. I couldn't be more satisfied with the service.
Frequently asked questions about American Benefits Group
How is American Benefits Group rated?
American Benefits Group has a 3.9 star rating with 229 reviews.
When is American Benefits Group open?
American Benefits Group is closed now. It will open at 9:00 a.m.
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