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America Dog & Cat Hotel

3.3

About this business

Location details

3655 E Patrick Ln, Ste 100, Paradise, IA, 89120, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.351 reviews
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Bridget C.'s profile image
Bridget C. 
14 years ago

MY DOG GOT KENNEL COUGH This place is terrible my dog got so sick with kennel cough. I called them after I took Yogi to the vet and they did not even care I spoke with the owner Joyce and she was so mean to me. I just wanted an explanation as to why my dog was so sick and they did not even care to call me. Be careful this place is dangerous. 

Joyce S.'s profile image
Joyce S. 
14 years ago

Dogluvr I own this hotel. I challenge anyone to come and check out my facility. Any of the old posts from July 09 and before were from the old owners and old manager. My hotel is a 5 star facility with hands on owners. I also challenge anyone who boards somewhere else to go to the facility at about 3am and see if you really get a human in the building NOT!!!!!! I am the only facility that has 24 hr. supervision with a live person, not a camera. And about the recent posts, these are from disgrunted employees who got fired bec... read more

Beth c.'s profile image
Beth c. 
14 years ago

Bethany I am so mad at this hotel they took horrible care of my dog. When i picked him up he was shaking all over and so afraid. Like no one had gone near him for days. I wanted to see the room when I got there to get him and they took me back to his room there was poop and pee in there and the water looked like it had not been changed in days.... Iam so upset. 

Brittany D.'s profile image
Brittany D. 
14 years ago

Warning Beware I boarded my dog at America Dog and Cat Hotel on Patrick for the past ten days. I picked her up and she has lost so much weight I don??t think they fed her very much at all. She never has a problem eating when I leave her as I go out of town at least every three weeks for 7-10 days. When I asked the manager why my dog was so thin and how he was eating he did not even know who my dog was. He asked someone else and she said my dog was not eating why didn??t they call me?? Ten days is a long time for a dog not to... read more

Haryd G.'s profile image
Haryd G. 
15 years ago

I Don't Think So! I have my doubts about America Dog and Cat Hotel. When I picked up my puppy after a recent stay, I noticed his rear end was wet. I asked why he was wet and I was told they had to wash his ??bottom??. It wasn??t until I got home that I saw the there was still fecal matter on his butt where they attempted to wash him. So I proceeded to wash him again. My dog is over three years old and well house broken, and I wonder where he got the fecal matter. Was he left to potty in his suite, or did he pick it up from o... read more

joyce s.'s profile image
joyce s. 
15 years ago

Best place in Vegas I am the owner of the America Dog & Cat Hotel since July 31, 2009. The recent review of a dog getting hurt at my facility is absolutely false. We were playing with that dog for about 45 min. with the ball. There was nothing wrong with that dog, and when the husband came to pick up his dog, nothing was said about any injury to the dog. Also, the owner has a white vehicle with all white interior, now if that dog was injured in my facility, the back of his vehicle would have been stained with blood. The owne... read more

Stephanie B.'s profile image
Stephanie B. 
15 years ago

Never Again I was passing through Las Vegas and needed to board my dog for one night. I had done research and called to talk to an employee to get more information. After being quoted one price, agreeing on details (like pick up time) I had the paperwork faxed from my vet. Upon arrival the price increased by $25! By that point I didn't have the time to call around to other places and get appropriate documentation. It was completely unacceptable to get one quote, agree and then be faced with a huge increase. I was also concer... read more

Rick V.'s profile image
Rick V. 
18 years ago

Too much hussling at this place Though we have used this place for the past two years, we have found that they are more interested in selling bigger packages than giving us what we paid for. We booked a special suite and had to fight for it every time we went to board our dogs. 

Adam W.'s profile image
Adam W. 
19 years ago

Very Disappointed! I was initially impressed with the facilities. I was going to initially pay for a three day stay for my dog, but was talked in to a larger package that provided additional days free of charge. 

Frequently asked questions about America Dog & Cat Hotel

How is America Dog & Cat Hotel rated?

America Dog & Cat Hotel has a 3.3 star rating with 51 reviews. 

When is America Dog & Cat Hotel open?

America Dog & Cat Hotel is closed now. It will open tomorrow at 7:00 a.m. 

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