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America Dog & Cat Hotel

3.3

About this business

Location details

3655 E Patrick Ln, Ste 100, Paradise, IA, 89120, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.351 reviews
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elyse's profile image
elyse 
2 years ago

I loved it As far as I can tell my cats loved it as well. I dropped the cats off here when my husband and I went away for a long weekend. We went to see the place before actually dropping the cats off. I fell in love with the staff they are true pet lovers which made me feel safe. They kept my two cats together which also made me feel good. The price is a bit more than the vet but to keep them happy instead of in a cage all day it is worth it to me. I will be back. 

Chau's profile image
Chau 
2 years ago

A Luxury for your pet This place is really cool, it's like a hotel and daycare combined for you dog or cat. They give you the first day free and free tours before you apply. You can leave your pet there as long as you like. The people there are really friendly and are animal lovers. They offer indoor park and private suites for your dog, and a three story condo for your cat. 

Stephanie's profile image
Stephanie 
2 years ago

Never Again I was passing through Las Vegas and needed to board my dog for one night. I had done research and called to talk to an employee to get more information. After being quoted one price, agreeing on details (like pick up time) I had the paperwork faxed from my vet. Upon arrival the price increased by $25! By that point I didn't have the time to call around to other places and get appropriate documentation. It was completely unacceptable to get one quote, agree and then be faced with a huge increase. I was also concer... read more

Beth's profile image
Beth 
2 years ago

Bethany I am so mad at this hotel they took horrible care of my dog. When i picked him up he was shaking all over and so afraid. Like no one had gone near him for days. I wanted to see the room when I got there to get him and they took me back to his room there was poop and pee in there and the water looked like it had not been changed in days.... Iam so upset. 

Adam's profile image
Adam 
2 years ago

Very Disappointed! I was initially impressed with the facilities. I was going to initially pay for a three day stay for my dog, but was talked in to a larger package that provided additional days free of charge. I have a 10 year old Great Dane that did not do well during his stay. I think the amount of activity in the open play area combined with his age caused him to have mobility issues during his stay. When I picked him up, I found that he had urinated repeatedly on his bed because he could not stand, and have food and tr... read more

Bridget's profile image
Bridget 
2 years ago

MY DOG GOT KENNEL COUGH This place is terrible my dog got so sick with kennel cough. I called them after I took Yogi to the vet and they did not even care I spoke with the owner Joyce and she was so mean to me. I just wanted an explanation as to why my dog was so sick and they did not even care to call me. Be careful this place is dangerous. 

KATH S.'s profile image
KATH S. 
13 years ago

freedom Had a great time and need to thank ronnie fekrat for the referral 

Angie P.'s profile image
Angie P. 
13 years ago

A++++ Service, Staff & Kennel BEST EXPERIENCE EVER!!!!!!!! I would recommend this boarding facility for anyone. Having just moved here from Michigan 9 months ago I did not have a familiar kennel to board my golden retriever, Sunny. I like somewhere that allows the dogs "free run" during the day, and Joyce (owner) and Renee were the sweetest, kindest people ever. Along with the younger man that works there who is very friendly and helpful. Sunny had a wonderful time, my phone call to check on her was welcomed. I was encourage... read more

Barb H.'s profile image
Barb H. 
14 years ago

HORRIBLE PLACE What a crazy woman the owner is.... I stopped by at 3:30 am just to see if someone was there and no one was. I tried to get in and made a lot of noise no one was at that place!! I went to pickup my dogs in the morning and would not give me a refund. She said the staff was probably sleeping. Mam if the staff is sleeping and did not hear all of the noise I was making then how would they hear if somehting was happening to my dog!!! I was just reading on here to see if other people are having problems and my gosh ... read more

Frequently asked questions about America Dog & Cat Hotel

How is America Dog & Cat Hotel rated?

America Dog & Cat Hotel has a 3.3 star rating with 51 reviews. 

When is America Dog & Cat Hotel open?

America Dog & Cat Hotel is open now. It will close at 7:00 p.m.  

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