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414 S 16th St Suite 100, Philadelphia, PA, 19146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank goodness we did not rent here! Management was slow to communicate (took weeks to get hold of a real person), said they would give us videos or pictures when they did not, and now they are illegally keeping our security deposit that was required to apply. Do not rent from this terrible company
Me and my wife's refund checks bounced and there is no way of getting in touch with anyone. Definitely will be exploring legal options soon. I would avoid places managed by this company. I have another review under the garden court towers property if anyone is interested. Can't seem to get out from under this place or this company.
I have been living at LVL West in Philadelphia and have experienced multiple maintenance and management concerns. Most recently, I reported a ceiling leak on July 28, 2025. Despite repeated notices, the repair was delayed for over two weeks, and no full inspection was ever conducted to check for hidden damage or health risks. On August 14, management painted over the affected area without addressing the root cause. I later saw black spots consistent with mold in the same location—these were not present in my original photos.... read more
awfully disgusting and unprofessional behavior and the worst property management by far in my 12 years experience with a variety of companies. Avoid at all costs! I 100% agree with other people's comments and review here.
I toured Garden Court Towers on May 9th. Although the building is new and the amenities are nice, there are three things that made me walk away from Garden Court Towers: 1. The elevator in the new tour broke down during my tour. That convinced me that the other reviews on google from tenants complaining about losing hot water and central air are likely true. 2. My tour guide, Asha, was really nice during my tour, but she lied to me twice. Once when I asked what percent of the building was occupied - she said 90%, only 32% of... read more
Alterra Property Group, LLC has a 2.6 star rating with 36 reviews.
Alterra Property Group, LLC is open now. It will close at 5:00 p.m.
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