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Alta Bluff Animal Hospital

4.3

About this business

Location details

3130 New Berlin Rd, Jacksonville, FL, 32226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3327 reviews
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Jodi Welch's profile image
Jodi Welch 
7 years ago

They suck! Tried to give my rescue pup 350 worth of shots when he already had them! Plus do surgery on my dog spleen removed then 4 weeks later said maybe the er vet left something in him! You did the surgery you idiots!! 

Logan Stafford's profile image
Logan Stafford 
7 years ago
Kevin Puckett's profile image
Kevin Puckett 
7 years ago

My wife brings our cats to get their nails trimmed very often, always walk in and have no problem getting it done. Today, Saturday April 7, two technicians were sitting doing nothing and refused to trim one cat’s nails, saying she needed to make an appointment for it. Despite hearing negative reviews from several places, she has always given you our business because it has always been a pleasant experience. I’ve brought them in once and can say the same: pleasant experience. Your staff today was uncaring, impersonal and coul... read more

Kelsey Vazquez's profile image
Kelsey Vazquez 
7 years ago

I will NOT return to this office. Dr. Silverness made a snide remark, insinuating that I neglect my cat. I don’t appreciate her comment, nor is it appropriate to say what she said. Very unprofessional and rude. It’s a shame she lost a customer, the rest of her team is kind. Dr. Silverness, keep your inappropriate comments to yourself. 

Debbie Campbell Mullinax's profile image
Debbie Campbell Mullinax 
7 years ago

Never again. My 2 dogs have been going there since 2012. The new vet, who has taken over has no personality, nor heart. I do not care for her. Case you haven't noticed, except for one person, it is a new staff. My dog was dripping blood, from her vaginal area, that's how bad her urinary infection had gotten. 8 months they charged me $286.00. Dr Kirks excuse was.... Ready for this. I am a mom of 3, not a single mom, and work 2 days a weeks. Our new vet has our baby girl feeling so much better. Still waiting for the results yo... read more

Joe Carter's profile image
Joe Carter 
8 years ago

This vet is absolutely horrible. We have been using them for a few years because they are close to home. Prices increase every visit and the staff including Dr. are some of the rudest people around. Today our visit was $243 annual visit + single heartguard. Last visit for us. I would recommend looking at other options for your pets. 

Brittany Solskjaer-Giggsy Young's profile image
Brittany Solskjaer-Giggsy Young 
8 years ago

Thank you, Dr. Kirk, for diagnosing my nearly 9-year-old cat with asthma and prescribing steroids to try out! I can't remember the tech's name that offered the treats to put them in to see if his picky self would eat them but thank you as well!! It's awesome to be able to play with my wild kitten again without a coughing fit hitting him. � You guys rock! 

Marie Clay's profile image
Marie Clay 
8 years ago

I want to say thank you all so much.. Thank you for caring for sugar and help us go though a tuff time. Thank you for the beautiful card.. Mrs. Kirk and Mrs. Silverness and staff members thank you.. 

Vijay Judy Coleman's profile image
Vijay Judy Coleman 
8 years ago

We took our 14-year-old dog in for a painful limp. After an evaluation by Dr. Silverness we were told that she needed a custom brace. We paid her $200 to make a cast and then $900 for the custom brace. We took our dog in last week to be fitted for the brace. Dr. Silverness had assessed the wrong leg and therefore we purchased the wrong brace which is not refundable. Rather than admit that she was wrong she told us our dog had developed a new limp on the other leg. She then proceeded to send her vet tech in with a $400 bill f... read more

Frequently asked questions about Alta Bluff Animal Hospital

How is Alta Bluff Animal Hospital rated?

Alta Bluff Animal Hospital has a 4.3 star rating with 327 reviews. 

When is Alta Bluff Animal Hospital open?

Alta Bluff Animal Hospital is closed now. It will open at 9:00 a.m. 

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