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Alpena Agency, Inc.

4.8

About this business

Mission Statement The mission of Alpena Agency is to be a profitable long term provider of insurance services to the people and businesses in Northern Michigan. We will adhere to high ethical standards and provide first class service to customers that value quality insurance services and product knowledge. We strive to continue to grow while maintaining the integrity of our relationships with our insurance companies, our customers and our employees. 

Location details

102 S 3rd Ave, Alpena, MI, 49707, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8372 reviews
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Tera Talaska's profile image
Tera Talaska 
recommend  Recommended
4 years ago

My agent Demelza Johnson made switching my insurance to Alpena Agency a walk in the park last year. She explained everything in a way I could understand and saved us money. My favorite part is she is always available if I have questions. My previous agency cant even begin to compare to Demelza and the customer service at Alpena Agency. 

Samantha Straley's profile image
Samantha Straley 
recommend  Recommended
5 years ago

Stacy Roznowski makes everything as easy as possible, and is always available to answer questions and get any information I need. I’ve been with many places over the years, but Stacy & the rest of the Alpena Agency Team by far offers the best customer service & prices. 

Pamela Boylan's profile image
Pamela Boylan 
5 years ago

they claim I owe them money after I switched insurance in November of 2019 I'm not paying it 

Nicholas J Klein's profile image
Nicholas J Klein 
recommend  Recommended
5 years ago

Alpena Agency and Melanie Smith saved me over $1000.00 a year on my auto/homeowners insurance. I got a crack in my windshield and within one hour of my first e-mail to Melanie the repair shop called me to set up an appointment. I also needed some help with a non insurance issue, I called Melanie for advice and she went out of her way to help. I am extremely happy with Alpena Agency 

Lisa Force's profile image
Lisa Force 
recommend  Recommended
5 years ago

My husband does all the insurance business however Ive never heard him compliment and recommend an insurance company until we switched to Alpena Agency. Great prices and service. 

Germaine Stoppa's profile image
Germaine Stoppa 
recommend  Recommended
5 years ago

We have been customers of Alpena Agency for many years because of their great service and professionalism. Our agent, Cindy Hartman, always works to find us the best coverage for and the best prices on our vehicles, home, travel trailer and any other needs we may have. The staff at the Agency is awesome and extremely friendly. We highly recommend Alpena Agency for all your insurance needs. 

Vickie Rose's profile image
Vickie Rose 
recommend  Recommended
5 years ago

I have been using Alpena Agency for a few years now, Stacie Martin is my agent and I couldn't ask for a better or more knowledgable person to handle my insurance needs, she is amazing and always answers all my new questions, she is always making sure that I get the best policy and price. Love Alpena Agency and their staff. 

Amber Smith's profile image
Amber Smith 
recommend  Recommended
5 years ago

They say it takes a village and I believe that's true with having an amazing agent like Stacy Roznowski. When something goes wrong We know without a doubt our belongings are always covered and dealt with quickly and promptly and in the most professional way. 

Roxann McKeen Brown's profile image
Roxann McKeen Brown 
recommend  Recommended
5 years ago

These guys have been my insurance agency for many many years I trust your decisions and they have always helped me when I needed them 

Frequently asked questions about Alpena Agency, Inc.

How is Alpena Agency, Inc. rated?

Alpena Agency, Inc. has a 4.8 star rating with 372 reviews. 

When is Alpena Agency, Inc. open?

Alpena Agency, Inc. is closed now. It will open at 9:00 a.m. 

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