This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Aloft Chapel Hill
- Hotels
- Chapel Hill, NC
About this business
Discover A Hot New Hotel In A Cool College Town! We'Re Close To Unc And All Other Campuses, Plus Minutes From The Airport And Area Offices.
Location details
1001 South Hamilton Rd, Chapel Hill, NC, 27517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had high expectations for the Aloft in Chapel Hill based on a great stay at the Aloft in Asheville just a few months ago. Unfortunately, I was served a deep dish of disappointment. I got a prompt from the interweb to check into my room on Friday morning. I did. I requested a 4:00 arrival. I got confirmation it was all set. But when I presented myself at the desk at 3:59, I was told there were no rooms ready for me and I'd have to wait on a list behind 4 others. I was also told that the room might not be ready for another 1... read more
I’m not one to post negative experiences as I feel it’s up to the consumer to decide what is positive or negative but felt it necessary to share my thoughts as this was one of the worst hotel experiences I’ve had and a warning for any future bookings. I could go on and on about the many specifics issues but from the condescending and passive aggressive front desk attendant to the leaking ceilings and general wear and tear, I’d opt for the Hampton Inn in Carrboro. It’s more affordable and a much better experience.
This is a nice hotel in a convenient location. Several restaurants and shops within walking distance. I was concerned to see that it was next door to the fire station, but I only heard the sirens once during my three day stay.
Love those hotel! Beds are comfy, staff is friendly. Appreciate the lobby bar & sofas for gathering.
Customer service at this hotel is horrible. I am a Titanium Elite Bonvoy member. I stay in Marriott's over 100 days a year. By far, without question, the worst experience I have had in a long, long time. Associates were obnoxious, arrogant. The only saving grace was a delightful bartender. Avoid this hotel at all costs.
Frequently asked questions about Aloft Chapel Hill
How is Aloft Chapel Hill rated?
Aloft Chapel Hill has a 4.1 star rating with 772 reviews.
When is Aloft Chapel Hill open?
Aloft Chapel Hill is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com