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ALM Kia South
- Union City, GA
About this business
ALM Kia South is the biggest Kia dealer in the state of Georgia offering new and pre-owned inventory at the best prices. We also service all makes and models. With more than 1000 new and pre-owned vehicles to choose from, this is truly "Where your search ends..." . ALM KIA offers car delivery to your door all across the USA. Get your new car within 4-10 business days.
Location details
4310 Jonesboro Road, Union City, GA, 30291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Sales person could not answer any questions without going to ask someone else. After about 2 hours, and a lot of waiting, she ran credit check. I finally got to see my choice. It had tar on the passenger side and a flat tire on the driver side. She promised a new tire. About an hour later, was told they did not have a tire. It being well after 5, the tire store was closed. We left with an appointment for 10 sat. Got there on time. Nothing had been done. One of the managers told us he would put boot on tire. I told him I DID ... read more
Business response:
Thank you for letting us know about your experience. Unfortunately, we do not swap wheels/ tires from one vehicle to another. While we understand your point of view this is our policy. We do hope you enjoy your new vehicle
If I could give negative stars, I would. The salesman was rude and that should have been a sign, but the finance guy stepped in and took over. I know better, but I signed without verifying the amounts. I only checked the Vin number, make and model. Here we are (2 days later) realizing that we were way overcharged from the originally quoted price. DO NOT STOP HERE! Buy a car from anyone else. They will try to trick you.
This dealership will say anything and flat out lie just to make extra money off customers. I was tricked into purchasing the additional protection packages on my new vehicle because I relied on information given to me by not one but two separate finance managers at this dealership. Even when I questioned the information they gave, they reassured me that the information was accurate. Since they do this for a living, I foolishly assumed that they knew what they were talking about. Nope, it was just a tactic to make extra money... read more
Business response:
Per our email yesterday, when you have different opinions of what occurred, you defer to the contract that you signed prior to your arrival at the dealership. The contract clearly states our cancelation policy which we are following. Any time you sign a contract it binds both parties to the agreement as I shared with you yesterday in my email.
I have had nothing but problems since buying my car. Under my contract I am to receive maintenance after so many miles and/or a timeframe. First, trying to schedule maintenance over the phone is almost obsolete. They do not answer the phone and if or when they decide too, youre hung up on. My first oil change. The oil cap was left off and I drove all the way home just for the car to be smoking like a bbq grill. I looked under the hood. No cap, oil everywhere and when I call back to report it. I was treated very rudely and to... read more
Business response:
Thank you for letting us know about your experience from Feb. We sell and service thousands of vehicles each month, while we are human and sometimes, we make mistakes. We do our best to correct the issue for the customer and our business.
I purchased a 2020 ************* back in 2019. As of today, my engine went out. I submitted all my maintenance paperwork only for *** to not honor my warranty. They said that there is metal shavings in the engine and dont believe the services were preformed. Idk what that means when its clearly the auto shops listed. There were no warnings, lights or anything my truck just stopped. I found an article online in regards to this issue that *** is not reporting. Something about an KSDS (Knock Sensor detection system) upgrade tha... read more
Business response:
You have placed a review on *************. We have no knowledge of your complaint as we have not serviced your vehicle. Your complaint is with Kia Motors ******* the company that manufactured your vehicle, not with *************
I purchased my vehicle in 2018 from ********* in ****** then unfortunately due to engine failure my vehicle was not operable for **** months due to a manufacturers issue with **** I located ALM *** ***** thru trying to locate a *** ********** that would repair my vehicle. ALM *** took my vehicle in repaired my engine then explained that it would be no cost to me but I needed motor mounts completed before they replace my engine. After, mounts have been replaced on 12/22/22 one major component broke on my birthday 2/10/23, whi... read more
Business response:
Good day and thank you for contacting us. By the time this posts you will have picked up your vehicle. Unfortunately we do not have a way to tell when a bolt will break. This was the cause of the latest concern. The good news is you are back up and running. You are correct we do not supply loaner vehicles.
We have been paying for a car that we have not had in 5 months!! I have been paying car insurance for a car I have not had in 5 months. I have been paying for a car rental for months. And *** has no ETA on when or if I ever will get my car back. I bought a 2017 in March the engine died while.sitting at the light (no engine lights, no warnings) just stopped! I paid over $200 to have it towed to the dealership. They took it in the shop Aug. 3rd They took exactly "6 WEEKS" to the door just to diagnose my vehicle. And my engine ... read more
Business response:
We emailed this to you yesterday, the engine has arrived 12/05 after being on national back order. We will be expediting your vehicle into service; you should be back in your car by the close of business tomorrow 12/07.
Worst business ever!! Not only did they mess up my paperwork and put wrong vin number down, the manager ***** is the worst person on earth. Hes condescending and rude. Not the least bit helpful and should not be allowed to continue working. Just look at the amount of bad reviews for this business alone. DO NOT BUY HERE!
Business response:
Thank you for your feedback, we will look into this issue ASAP
My wife mom and i went to *** ******* twice and the Service we received was very poor. the first time we went to look for a vehicle for my wife we were greeted by a young man we wanted to look and test drive 2 cars. the young man was reluctant to help thinking we couldent afford any vehicle and not serious buys making comments about our affordability because we pulled up in a van and dressed regular. The car we ask to see was ****** the young man mad a comment that we were wasting his time because we couldnt afford the car. ... read more
Business response:
Thank you for the feedback. We value every customer. We apologize for the way you were treated during your visit
Frequently asked questions about ALM Kia South
How is ALM Kia South rated?
ALM Kia South has a 1.1 star rating with 19 reviews.
When is ALM Kia South open?
ALM Kia South is closed now. It will open tomorrow at 9:00 a.m.
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