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ALM Kia South
- Union City, GA
About this business
ALM Kia South is the biggest Kia dealer in the state of Georgia offering new and pre-owned inventory at the best prices. We also service all makes and models. With more than 1000 new and pre-owned vehicles to choose from, this is truly "Where your search ends..." . ALM KIA offers car delivery to your door all across the USA. Get your new car within 4-10 business days.
Location details
4310 Jonesboro Road, Union City, GA, 30291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I purchased a vehicle from the dealership May 27, 2024. Upon leasing, a side door panel was missing that was not missing when I test drove the vehicle and the driver door and back door window buttons are broken. I immediately notified the dealership while outside and the issue was handled but, couldn't be replaced until the following day (button didn't get fixed until the second time bringing vehicle). However, as I am leaving the lot the engine light appear. I turned around and head back inside to notify them. I was told to... read more
Business response:
Thank you for contacting us. We agree you purchased a 2016 ******** from us in May. The vehicle was purchased and all documents are signed stating the ******** is "as is". We will not be participating in the repairs of this vehicle after 5 months.
This is so frustratingI initially enjoyed my visit to ALM *** I was in town from ******* and decided to stop by ALM **** I was able to purchase my vehicle with a GA temp tag to drive to *******. I have been trying to register my *** ******** in my state since 9/10 and unfortunately Im unable to because my title hasnt been processed in *******. Ive contacted my Lein Holder and they informed me that ALM *** has not sent them my title. Ive called this dealership multiple times and havent been able to speak to anyone in the titl... read more
After agreeing on a price, I texted the salesman to tell him what time I was coming down to purchase the vehicle. One way, it's an hour drive for me from ********. When I was minutes away, the salesman, unapologetically, calls to inform me it has been sold. This dealership is a good example of corporate greed favoring a few dollars over a deal that has been made with a customer. They knew the vehicle was for my twin daughters' first car.
Finance associate was extraordinary off putting and seemed to get his feelings hurt while I was attempting to negotiate a deal. My financing was approved and ready to roll but apparently the dealership paid too much for the car I was interested in and would not sell for its true value. Ah well. I guess the car gets to sit another 90 days.
Horrible dealership. They are scamming stealing money trying to add $6000 more to my finance charge that doesn't add up I have them recorded can't add up my purchase themselves to make it make sense because they are stealing in some ki.d of way
Worst experience with purchasing a vehicle I have ever had.Subpar servicing when I initially purchased. I secured a loan specifically for the vehicle I chose and provided documentation that a check was being sent with the dealership name on it. And I was not allowed to drive the vehicle home. So I was forced to drive 6 hours round trip to return and get the vehicle. They did not want to deliver it either. I even offed a down-payment of cash to take vehicle same day.Some sort of dealership warranty was tacked on. I was intere... read more
I bought a car at the ALM Kia South in Union ************ on Friday 7/19/24 and agreed on lending from **************** at a lower interest rate but they went behind and signed me up with Ally at a higher interest rate without my consent. I only found out about the new lender when they reached out to me by email. One ************************* also kept me for over 2 hours trying to force me to get a GAP insurance and warranty. I had to walk out on him after we could not proceed for over 2hrs as he kept trying to talk me into... read more
The sales staff and managers at alm kia south are some of the most unpleasant and unprofessional customer service workers I have ever dealt with. The don't know their own inventory, they don't know their prices, and they don't know how to leave you alone when they convince you NOT to buy from them. Buyer beware and look elsewhere for your next vehicle!
Business response:
We chose not to accept your offer of 20k. Which is our prerogative. Sometimes you are not able to assist in situations like this, we wish you luck on your search.
I purchased a 2021 forerunner from ALM. This was a horrible Experience! The Salesperson dropped the ball several times. The * and I guys did the paperwork wrong three times. Then trying to get someone on the phone is tough as every person in the dealership has a full voicemail.Then the Salesperson dropped the ball on vehicle delivery because he was trying to handle details of our sale while he was on vacation instead of turning over the sale to another salesperson and splitting the deal. The car was a Christmas gift to my wi... read more
Business response:
We seem to have a misunderstanding of the facts. You wire transferred $37890.97 to **. This matches your bill of sale, however there is no shipping fee on your bill of sale. We would not deliver a vehicle to you without receiving the funds to pay for shipping. I have spoken with ****** regarding your allegation of him leaving a racist comment on your voicemail, we serve all of our customers and have yet to receive a complaint such as yours. If you would like to email proof to us, please do so at *****************************... read more
Frequently asked questions about ALM Kia South
How is ALM Kia South rated?
ALM Kia South has a 1.1 star rating with 19 reviews.
When is ALM Kia South open?
ALM Kia South is closed now. It will open at 9:00 a.m.
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