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901 Gilmer Rd, Longview, TX, 75604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with Allstate for over 10 years for personal auto and rental insurance. So when I started my own small business, they were my go to place for coverage. However, after poor customer care and lack of responses, I decided to change all of my policies. Felicia Folarin and her team completely mishandled my policy termination. It has 10 months and I am still dealing with the mess they made - including sending me and my business to a collection agency when they have clearly stated several times the error was on their pa... read more
Friends referred me to Melissa Rippy 6yrs. ago and I would refer her in a heartbeat to my Family and friends as well. She has been the most responsive, reliable and genuine Agent I've ever had! If and when the time comes to needing other Insurance services again, her agency will be the first I consider. THANK YOU FOR EVERYTHING!! 🍁🍂🍁🍂🍁🍂🍁
Business response:
Lisa, thank you so much for taking the time to provide feedback on your business with the Rippy Agency over the last six years. We appreciate the opportunity to have serviced your insurance needs and value your business. A referral is the best compliment we can receive so thank YOU for everything!
Melissa really knows her stuff when it comes to making sure her clients have proper coverage!
We needed a new roof and Allstate and Jeff Baird and his team came through for us. Times are tough right now, but we were taken care of and that is something we really appreciate. Thank you. It’s good to know we are in good hands.
The attention I receive is timely and spot on with answers I understand. I'm grateful to be a client.
The best in the business. Great customer service and best prices.
Absolutely the worst experience with an auto insurance company I've ever encountered
It is always a pleasure working with Melissa! She is very responsive, honest, available and takes time to know you as an individual. We enjoy working with Melissa and her team because they are helpful, concise and provide a personal relationship for individuals. We appreciate all that She and her agency do for the community and for supporting the children. We are happy with our coverage and look forward to working with Melissa and her agency for many years to come.
Business response:
Jenny, thank you very much for taking the time to let us know how we're doing for your family! It has been an honor to be your agency since 2015 and we appreciate your business!
Jill was extremely persistent and patient as I requested several scenarios of coverage and deductibles on multiple items. Auto, Motorcycle, and Home policies. All of which I moved to Allstate after working with Jill! She is now going to help me with my business policy and possible life insurance. Glad I found her to help me get better coverage at a lower cost. 5 star experience.
Allstate Insurance - Gary Lawrence has a 4.6 star rating with 99 reviews.
Allstate Insurance - Gary Lawrence is open now. It will close at 5:30 p.m.
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