Allstate Car & Limousine Inc

aaw926 

on Citysearch

17 years ago

AVOID AVOID AVOID ----NEVER, EVER AGAIN – Allstate was called to bring my daugher and toddler son to the airport. While the car arrived on time, the driver didn't get out of the car to help with the luggage....that was a bad first sign.....He didn't even seem to understand any English except the concept of paying him with a credit card. When he got to the airport, he also didn't bother to get out of the car....my daughter had to lift two pieces of heavy luggage and a baby carriage out of the trunk by herself while still tryi... read more

Nirvuswrek 

on Citysearch

17 years ago

MMADT and his – To MMMADT, The one time I took Allstate I found them quite ordinary, nothing special, nothing terrible. I've worked car service for years and I find your complaint lacking in honesty. Sir, you are completely dishonest, you can't just order a car and then say you don't want it.. Believe me had you refused payment with me you would have been easily arrested and held until payment was made. You said you would call when you were ready because you wanted to get away with it. Im very happy you got boned in the proc... read more

FatherTed 

on Citysearch

17 years ago

Dishonest or Sloppy – I just used this sevice for a ride to Newark, and have been somehow charged twice for it on my card. The driver was very nice, but I am not convinced that the business is run with any degree of honesy. I will try to sort it out, which is a pain, as I'm now overseas, and see what they do about it. But meanwhile, I am appalled and recommend that you avoid it! 

mmmadt 

on Citysearch

17 years ago

Dishonest business, use Dial 7 or Carmel Instead – I recently used this car service for a pick up at the airport, and had the absolute WORST experience I've ever had with a car service in NY, and I do use NY car services very frequently. Upon making the reservation I was told to call the car service when I was ready to be picked up (after I made it through immigration and had all my checked luggage). Well I ended up getting delayed in immigration, and while I was delayed the car service called me to see if I was ready. I tol... read more

Shirelg 

on Citysearch

17 years ago

allstate – VERY BED Of all the car services in manhattan, I have never been so rudely spoken to before and I take a lot of car services in NYC... All the reservationist tried to do was get me off the ... 

paintmonkey 

on Citysearch

18 years ago

Worst Car Service I've ever used... – I called Allstate because I saw a distrubing story about another NY service I use regularly on TV. What a mistake. I had to make an international flight and thought it would be a better idea to call a car than use a yellow cab to go to JFK, simply because it's cheaper. The price was advertised as $44 to JFK (more on that later). They called at 4pm to confirm my address and I told them to come into my building's driveway. 5pm, and no car. I called twice and they said the car was there - i... read more

tertiarydog 

on Citysearch

18 years ago

poor service – called for a 4:45 a.m. pick up in lower Manhattan and called the day before and the night before to confirm and to reconfirm they had the right address. The attendants on the phone are rude and uncaring. The car never showed up at 4:45 a.m. and I called and the phone attendant was very abrupt, rude and yelled at me like it was my fault and problem. The car showed up 30 minutes late just before I was about to hop in a cab so I took the car service. The driver was slow and irritable and quite frankly not very ni... read more

shoff310 

on Citysearch

19 years ago

They Left me Stranded on Mother's Day!! – I made a reservation over 24 hours in advance, but apparently they don't understand the point of a reservation. THEY NEVER SHOWED! They also don't understand anything about customer service. The operator on duty was not only rude, she was unprofessional and completely unapologetic for leaving me stranded. The manager I spoke with the next day was ineffectual and clueless. I'm still waiting for him to call me back!! DON'T waste your money - you'd be better off walking!!! 

auwagner 

on Citysearch

19 years ago

Bad – Of all the car services in manhattan, I have never been so rudely spoken to before and I take a lot of car services in NYC... All the reservationist tried to do was get me off the phone and as soon as I tried to talk to the manager, she was a bit nicer but overall just the worst people to even try to work with. DO NOT RECOMMEND THEM AT ALL!!