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Alliance Credit Union
- Finance
- Fenton, MO
About this business
Specialties Better rates and better service - Alliance Credit Union can handle any deposit or loan needs. Auto loans, home loans, business loans... Debit, ATM and credit cards... Savings, checking and retirement plans... Business services... Available at four full service branches or through our Mobile Banking service on your smartphone! History Established in 1948. Started in 1948 as the Emerson Employees Credit Union, we now serve our traditional employee groups as well as those who work and live within an eight-county are... read more
Location details
1280 S Hwy Dr, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been banking here for over a year and it’s been nothing but trouble. Customer service is horrible the fees are horrible, closing my account for a different credit union.
Business response:
We are sorry to hear that Alisha. Which fees do you feel are too high?
RecommendedI'll be in ASAP, to close my account for several reasons. one each branch seems to practice different guidelines when it depositing checks. they just don't offer convient services like other financial institutions. Also taking payment out of my account to pay my loan without my permission. lastly Chris with her rude and poor customer service skills when asked about process of checks clearing.
When I was a member of Alliance I was robbed at gunpoint and they used my card. Alliance was aware of the fraud, contacted me when they tried to use my debit card, was given a copy of the police report and they still made me pay overdraft fees and penalties.
Friendly and professional - Always!
the customer service at the Fenton call center is unacceptable, unprofessional, and just down right Atrocious!! Operator Chris, and the supervisor told me basically that I could take my business elsewhere!! they took over Laclede family credit union, (which is now called Spire based in St. Louis Missouri) And I have been told by quite a lot of Spire employees that still bank with Alliance that the call center is trash!!
Abandon hope for good fiduciary business practices here.
Everything I really love this credit union the best I've ever had 😀😀
we have been part of Alliance Credit Union for many years. we have enjoyed doing business with them and have no intention of leaving. We have enjoyed the people we deal with. Have financed several cars , personal loans, and home improvement loans. We deal with the O'Fallon location now.
Will always recommend this credit union! Megan at the highway k location in ofallon always treats me with the upmost respect. She always assists me quickly with all of my loan needs. Thank you for everything you guys do!
Frequently asked questions about Alliance Credit Union
How is Alliance Credit Union rated?
Alliance Credit Union has a 4.1 star rating with 152 reviews.
When is Alliance Credit Union open?
Alliance Credit Union is closed now. It will open on Monday at 9:00 a.m.
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