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All-Ways Warm Stove and Chimney

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4.4
37 reviews
|Home Services|Lockport, NY 14094

6430 S Transit Rd, Lockport, NY 14094

(716) 625-9935

Open now:9:00 am - 6:00 pm

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About

We offer the largest variety of high quality, gas, wood, pellet, and electric stoves, inserts and accessories, and a custom design center like no other retailer in the Buffalo area. We will provide you with the knowledge and skill necessary to complete every aspect of your job. We also offer a full line of hearth accessories such as log racks, steamers, gaskets, cleaners and paint. Please stop in and visit our custom design showroom and let the professionals design the fireplace of your dreams!

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4.4
37 reviews
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  • 25 Reviews4.3Google
  • 11 Reviews4.4Facebook
  • 1 Review5.0Yellow Pages
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Recommended
Julie A Fallesen on Facebook

3 years ago

12/02/2016, 00:08 AM
Edit: after review, they called and came out and fixed the issue. Put the sensor plate in a good location. Works perfect. Friendly&informative technician
I haven't been able to get a call back. It is very difficult to contact them unless you are scheduling something that costs $$. They came out in early Nov. to clean the fireplace insert& chimney and replace blower (under warranty). The blower is not working even though they just put a new one in. I can't get ahold of them. I left multiple messages. This is my only heat source. It is getting cold and the heat is not circulating well without blower.
Edit: They came out and fixed the issue. Put the sensor plate in a good location. Friendly&inf
...  more>>
Business Response:

Julie, I am so sorry that you are having issues with the blower of your unit. This is certainly something we can help you out with. I am also sorry no one has gotten back to you. I have talked to the manager and he promised me he will call you tomorrow morning after looking over the paper work and hopefully we will get this sorted out for you. Again, sorry for the inconvenience.

Tex Ellis on Facebook

3 years ago

11/29/2016, 00:12 AM
After spending thousands of dollars on fireplace units, I had occasion to call the Lockport All-ways warm store because the remote unit purchased at that store began to control another fireplace unit in my home. Since that room was not often used, the temperature went up to 90 degrees for some time before it was noticed. After a call and an additional trip to the store yielded no solution from their advice, All-ways warm did not return my call leaving me with a very dangerous situation. Tex Ellis
Business Response:

Tex, I am sorry that you are having this issue with your fireplaces. Of course, we would be more than happy to send a service tech out to take a look for you. Our records show that we have been out to your house once in 2012 to clean the units but it i…See More

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Anne Marie Faltisco on Facebook

3 years ago

09/20/2016, 05:34 AM
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5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response
Mike Barsuch on Facebook

5 years ago

01/07/2015, 06:00 AM
Ordered a gas insert as a Christmas gift. They did a great job with the instal. They were friendly and very clean. It looks great!
Shelley Crouch on Facebook

6 years ago

05/17/2014, 02:54 AM
Thomas Casalinuovo on Facebook

6 years ago

02/05/2014, 04:32 AM
Christine Cipollitti on Facebook

6 years ago

01/01/2014, 01:45 AM
Melissa Roth Ray on Facebook

6 years ago

12/21/2013, 00:42 AM
Very professional and curteous! We are in love with our beautiful fireplace!
Mikki Celeste on Facebook

6 years ago

11/10/2013, 06:45 AM
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