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All Star Kia of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
All Star Kia of Baton Rouge is an automobile dealership that sells and services a variety of new and pre-owned cars, vans, trucks, wagons and sport utility vehicles. It offers vehicles from Kia, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC and Honda. The dealership also provides various models from Jeep, Pontiac, Saturn, Scion, Toyota, Subaru, Nissan and Mazda. Its Kia models include the Optima, Rio and Spectra. The dealership operates a service department that provides repair and maintenance services. Its financia... read more
Location details
5740 Siegen Ln, Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service department charges boutique prices while treating you like they are doing you a favor of some sort. No communications from service advisors, just waiting, without your vehicle, for days. The appt times are meaningless. Scheduled for 9am, you’ll be lucky if they finish the diagnostics by the end of the @next@ day. To be fair, it takes hours to look at oil and determine it needs to be changed. The work required? You’re going to need a rental, I guarantee it. Sadly, they are your sole option for recalls, etc,... read more
My experience with Kia on Seigan was described as one from hell. I had to get my own rental car without assistance from the service advisor and I had to call about my own warranty because the people there were incompetent about the warranty process. It was hard to get in touch with someone because no one would answer the phone. My experience was truly a nightmare. Someone broke into my mother's car and stole her eyeglasses, and went through all her personal belongings. The personnel in the service department confirmed this s... read more
Took my SUV in for recall, Patrick, the service technician, was the best. He was so nice and very professional. Kept me updated throughout the whole process, answered all of my concerns. He was thorough and very knowledgeable. I cannot say enough good about him. Everyone there was great. Tammy here, thanks again Kia and Patrick.
Kylie was nice and professional with great feedback but I never got the questions answered on specific warranty coverage in time so I moved on... I was refered to a guy to get the info I wanted(honestly I forgot his name)... and he never called me back
Business response:
Hello, Your feedback is important to us, and we would appreciate the opportunity to address all of your concerns further. Can you please reach out to us at a time that is convenient for you? Best, Customer Relations Manager reviews@allstarautomotive.com
RecommendedWonderful sales experience. they are great to work with!
Business response:
Thank you for taking the time to leave us a great review, John! It was a pleasure to work with you, and we'd love to assist you again.
Stay away from this place for any kind of service. I got my oil changed here. I left the dealership and went home (across the river) stayed an hour and then went back to Baton Rouge. On the way home my oil light came on. At first I thought they just didn’t reset it but when I gave it the gas going up on the bridge it started flashing with message low oil pressure. I manage to get home only to find oil all over my carport from when I was there earlier. My vehicle was covered with oil from wind going down the highway blowing u... read more
Business response:
Hello Michelle, We have received your review and a member of our team will be following up. Best, Customer Relations Manager reviews@allstarautomotive.com
Trey and Thomas went above and beyond for me. I was upside down on a 2015 Mustang that was quickly losing value. They put in lots of extra work and did what had to be done to get me into an adorable, brand new Soul. I absolutely love it. Thank y'all so much!!
Business response:
Thank you for the kind words, Jennifer! Trey and Thomas were both happy to assist you with everything. Please let us know if there is anything else that we can do to further assist you.
I highly recommend this dealership! Everyone will take the time to talk with you. They do care. No one is rude. Customer care is a very important thing! They practice this perfectly. They even will exchange cards for my business. They are caring. Asking about family and remember things. You aren’t just a “customer” to them, you are their friend! I will never go anywhere else! If they don’t have what I want, I will call and tell them to get it for me! 5 STAR review- 🌟 ⭐️ 🌟 ⭐️ 🌟
Great service!!! Awesome staff and of course the best managers hands down!!!
Frequently asked questions about All Star Kia of Baton Rouge
How is All Star Kia of Baton Rouge rated?
All Star Kia of Baton Rouge has a 3.8 star rating with 226 reviews.
When is All Star Kia of Baton Rouge open?
All Star Kia of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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