This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
All Star Hyundai
- Car Dealers
- Pittsburg, CA
About this business
We guarantee your Hyundai Experience is the best! Whether it's Parts, Service or Sales you need assistance with.. It would be our pleasure to assist you.
Location details
3950 Century Court, Pittsburg, CA, 94565, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The Pittsburg Hyundai service department has the worst service, their manager David is so unhelpful and has no customer service skills whatsoever. Their lack of communication/ respect for customer time, customer interaction, and overall service was awful. After years of dealing with this location because of it being close in proximity to our home, and being loyal to the dealership we bought the car at, we finally had enough. We recently started going to Future Hyundai in Concord and the service there is sooo much better. The... read more
Business response:
Hello, Thank you for taking the time to share your experience with us. We apologize for the inconvenience you had to deal with while your vehicle was at All Star Hyundai. No communication is unacceptable, we are committed to improving our communication processes to ensure a better experience for our customers in the future. We do appreciate you here at All Star Hyundai. Thank you, Customer Relations All Star Hyundai.
I’d give them less than one star if it would allow it. Their Mickey Mouse mechanics did faulty work which resulted in the head gasket blowing. AFTER charging us $4K they refuse to make good on THEIR FAULTY work. They’re straight up criminals. Do yourself a favor and stay far far away. And tell all your friends and family not to get robbed at All Star Hyundai in Pittsburg CA!
Business response:
Hello, Please call us at 925-350-6787 to further discuss this issue. Thank you, Natalia/Customer Relations
Employees are not honest at this establishment. I test-drove a used 2022 Ioniq plug-in and asked the salesperson where the charger was as it was not in the car during the test drive. She told me that it was most likely in the sales office. This turned out to be wrong and they are trying to sell a plug-in without the stock charger. The sales manager indicated that he would reduce the price of the car to compensate for the missing component. I was excited and ready to buy however the sales manager did not reduce the price. He ... read more
Very supportive and customer satisfactory. We were able to get the best deal from them.
Business response:
Thanks for the 5-star review!
AVOID Phill Jimenez. Dishonest, impolite, impatient. Agreed on an OTD price and raised it by 2k on the day of purchase. They lure you into buying the vehicle with things you are not told.
We were very happy with our salesman Rezaul but not the financing process. I had proof of 740 credit score and was advised they use a different service for credit. Looking for better financing.
Very honest, knowledgeable sales person. He went above and beyond. Even brought me an umbrella when it started pouring.
Business response:
Thank you for the review! We appreciate you taking the time to share your positive experience with us.
Had a great experience. All my questions were answered, and I fell in love with the car that I got
Business response:
We're happy you had a 5-star experience! Thanks for sharing!
Rezaul made me feel so comfortable in the whole process. Thank you Rezaul for making it happen and I Love My Hyundai!
Business response:
Thanks for the positive rating! We look forward to seeing you again
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.2 star rating with 1,299 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com