Alkek Eye Center

Cynthia P. 

on Birdeye

a year ago

My mother had an extremely disappointing experience at this clinic. She had an appointment scheduled for dry eye treatment but ended up waiting for over three hours without ever seeing a doctor. It turns out Baylor had scheduled her with the wrong provider, and no one informed us until hours had passed. When we tried to reschedule with the appropriate physician, the earliest available appointment was at the end of October—more than two months away. My mother will run out of her current medication well before then, but we we... read more