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Alexanian Carpet & Flooring
- Flooring
- Toronto, ON
About this business
Location details
845 Eglinton Ave E, Toronto, ON M4G 2L5, Canada, Toronto, ON, M4G 2L5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I recently used Alexanian to clean two area rugs and was thoroughly impressed with their exceptional service. Initially, I spoke with both Laidy and Dakota, at the Hamilton cleaning location, who are very professional and answered all of my questions. They made the process very easy for me. The rugs were properly cleaned, repaired and delivered. I am very happy with the final outcome.
I am waiting four months to get my carpet delivery. How can a company sell carpet when they cannot deliver it in any timely manner?!
The worst sales experience I’ve ever had. The salesman disappeared after saying he would get samples and never came back. We waited 15 minutes, walking around the store holding flooring boards, completely ignored. Another salesman sat at his desk watching tennis and didn’t bother to ask if we needed help. Unprofessional and disrespectful — avoid this place.
EDIT: I was able to resolve the issue with my order and return the product, but unfortunately due to company policy they did not refund the restocking fee (35%). My sales associate (Ned) was very helpful in assisting me through this process. I have updated my review accordingly. Full review below: I had a terrible experience purchasing engineered hardwood floor for our new home from Alexanian. When I purchase the flooring on May 10, I was told that the product would be ready in 2-3 weeks. However, after three weeks had passe... read more
Ned Duzenli was extremely helpful finding us an area rug that would be durable enough for grandsons and dogs! He was very knowledgeable!
Frequently asked questions about Alexanian Carpet & Flooring
How is Alexanian Carpet & Flooring rated?
Alexanian Carpet & Flooring has a 4 star rating with 66 reviews.
When is Alexanian Carpet & Flooring open?
Alexanian Carpet & Flooring is closed now. It will open at 9:00 a.m.
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