Aldridge & Chambers

Fritz B. 

on Citysearch

10 years ago

Will never go back. They had my riding mower for over two months, and had not started any work on it. I called the twice to check on the progress, and they said to call back in a month. When I called back, they said the estimate was $495. about what I paid for it new. All that was required was a battery, switch, and a plastic attachment. These guys are shysters. Do not deal with them. 

Edward M. 

on Citysearch

11 years ago

Never had a problem. Fixed my Chain Saw while I waited - less than $25 after someone I lent it to ran it with the chain on backwards... 

Ken H. 

on Citysearch

13 years ago

I find it awfully funny how people can write a bad review of Aldridge and Chambers, I've been dealing with them off and on since 2001 and I have never had a problem, granted I have NEVER taken a pos Ryobi to them for repair, but I bought a Stihl Chain saw at a pawn shop and they sold me parts for it with no problem, I needed a new chain brake and the service advisory told me EXACTLY how to install it. The only reason repairs take so long is they are a busy shop with a LOT of work, that is first come first served......duh. He... read more

HeyBobby 

on Citysearch

14 years ago

Stay Away – Stay away, this place is horrible! The service manager is a complete ass. He has no idea how to run a shop. Even the most common repairs takes weeks (4-6 wks average). When mistakes are made, and they will make mistakes, the service manager will lie to your face and give you an attitude the entire time. The general manager, Eric, is just as bad if not worse. This place has completely gone into the toilet since he has taken over. How he has not been fired is beyond me, the owners must be even more clueless than th... read more

Qbr 

on Citysearch

14 years ago

A great result. – My tractor was giving me problems by stopping every few mins. just as if it Was running out of gas. I phoned Aldridge and Chambers expecting the tractor would have to be picked up to be worked on, but the person who answered the phone told me to wash my gas cap and to dry it well; which I did. My tractor back to running smoothly. I am so pleased to encounter such a good store. 

UVA84 

on Citysearch

14 years ago

Terrible Service manager – Ridiculous. They fix my riding mower and deliver to my house when I was not there, as agreed beforehand. They tie the replaced part to the back of the mower without telling me. I did not see the used parts tied on. I use the mower and while backing up run over the replaced blades. Consequently I ruin the new set of blades. I call service manager and he says that it is no one's fault. Huh? If they had told me they were going to tie the old parts on the back, I would have taken them off. The service ... read more

Johnnny22 

on Citysearch

15 years ago

Classic Morons – These guys can't fix anything right. I brought in a Ryobi weed eater to fix because it wouldn't start. They took three weeks and then called me and told me my weed eater was fixed. I picked it up and paid $39.00 for the repair. When I got home it didn't work. So I brought it back and told them that it won't start. Another three weeks later they called me and told me it was fixed. I had to pay another $15.00 for service charge. When I got home I had the same problem. So once again I returned it for repair. Tw... read more

Navy Guns 

on Citysearch

15 years ago

Lowe's don't know squat! – Lowe's won't FIX your mower, they don't KNOW your mower, why would you BUY a mower from somebody who sells paint, nails, bath tubs, etc.??? Would you buy a car from Walmart? 

makksk8r 

on Citysearch

16 years ago

Worst Lawn and Garden Shop – i went to have my equipment repaired at this lawn and garden shop and there backlog was over two months. so i decided i would go to look at getting a new piece of equipment and i looked and none of the employees wanted to assist me like those of Land & Coates. I prefer Land & Coates because they have plenty of service associated to help you and there backlogs for service are short with the best customer service in the area. All in all Aldridge is not my choice in Outdoor Power Equipment. So i rec... read more