Alcove at Seahurst

Kanita G. 

on BBB

7 years ago

You can do everything right and ReNew at the Shops will get it wrong! I cosigned for my daughter and her roommates in May 2016. We signed a year lease and paid rent on time EVERY SINGLE MONTH. When we moved out in June 2017, we turned in everything, three employees were there to witness this, including Laura. Low and behold about 21 days later, they charged us for keys and remotes that they saw us turn in. They even checked them off the list. I immediately called to resolve the problem, Laura said she would have it corrected... read more

Kiyanna T. 

on BBB

7 years ago

Horrible, unprofessional, and non responsive people. Took my money without me being approved and now telling to to call my bank to dispute the charge to get my refund. 

Ann P. 

on BBB

7 years ago

THEY ARE NOT A SENIOR PLACE ANYMORE! After being lied by phone of all the online ads they do ALL THE SERVICES HAVE BEEN STOPPED. I STILL HAVE A LONG LIDT OF THINGS NOT FIXED. THE POOL IS NEVER CLEANED, THE STAFF IS VERY RUDE TOO. I LIVE IN A WHEELCHAIR, I WAS VERY UPSET TO SEE MY DOOR ENTRANCE IS IN A CORNER! Endless lies they tell u and now rent out to normal people all services stopped. I WANT OUT OF THERE WITH PAID MOVING! 

Jamie R. 

on BBB

8 years ago

I'm actually leasing an one bedroom apartment at the Hudson of westchase. I have several problems. For starters when my apartment wasn't ready that first day when I drove almost seven hours from MS to get here I should of left then! This is my first apartment so it's new to me. Well let me get down to it. When I first came here Nov. 11th I viewed the demo it was nice I loved it. They were running a 299 move in special well I asked her will they be running it in two weeks because I wanted to make sure I was picking the right ... read more