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ALCOE
- Hot Tub & Pool
- Lubbock, TX
About this business
Specialties Family owned and operated since 1959, Alcoe located in Lubbock, TX has been providing five decades of superior experience and knowledge which makes us uniquely qualified to understand and fulfill the expectations of each of our clients. We specialize in the sales, install and service of spas/hot tubs, swim spas, sun-rooms, saunas, infra-red grills, outdoor fire pits and MORE. Round up your swimsuit, towel and goggles, then come experience swimming and relaxing in an Alcoe swim spa first hand. Stop in to see our b... read more
Location details
7701 Quaker Ave, TX 79424), Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I called to get information on either repairing an existing solarium/sunroom or replacing it with a new structure, and the gentleman I spoke to was unwilling to answer the questions I had and referred me to call a commercial glass company. While I appreciated the referral to a glass company, I called Alcoe because their website states they build sunrooms and to 'call to start planning and budgeting' your sunroom, which is what I was attempting to do. I had pictures to show and simply wanted an understanding of what a repair ... read more
This team is one of a kind. Steven and Brad make the whole process so easy. They are extremely professional, knowledgeable, and flexible. I also highly recommend using their team for concrete and electrical needs as well. Additionally, Brad's team walks you through how to care for your spa on site - priceless! As far as the product is concerned, we couldn't be more impressed with the Optima Series 880. No chlorine is used so it leaves you with soft skin and no smell that requires you to have to go straight to the shower. Eve... read more
We had a wonderful experience with ALCOE! Brad and his team took amazing care of us through the entire process of purchasing, installing, and knowing how to use and care foe the hot tub. I know if we have questions or need assistance with our hot tub they will be happy to help!
Have been doing business with them for several years, we just got our second hot tub from them. These people are great to work with. They are all very professional and knowledgeable about their products and service. Would highly recommend them.
This was our first time to purchase a hot tub. The service we have experienced with Alcoe has been far above our expectations. They have taken the time to educate us on what system was best for us as well as care and maintenance for our purchase. From our initial visit to installation and then follow up, they have been friendly and professional. I would highly recommend Alcoe!
We had never had a hot tub before and were looking for someone local who could help us with all of our planning, selection and installation. Alcoe was very helpful in answering all of our questions and coming to our home during the planning process. The installment went smoothly and they spent the necessary time training us. *****, ****, *** and ******* were all professional, knowledgeable and a pleasure to work with. We would highly recommend this 3rd generation, family-owned business to anyone. We love our new hot tub!
After visiting just about every hot tub store in Lubbock, we settled on Alcoe because it felt like the owners (****** and ****) REALLY care about their customers, and ensuring their family business keeps up its long history of excellent customer service. And I must say, from our first visit until the spa was delivered yesterday, the customer service has been top notch, and extremely professional. As a first-time hot tub buyer/owner, they took all the stress and uncertainty out of the process, and left me feeling extremely co... read more
Excellent business and very thorough and personal customer service. Bought a hot tub from them, the customer service was outstanding and the delivery and set up was completed, along with detailed instructions. I highly recommend this business to other consumers.
I went to several Hot Tub retailers in Lubbock. I was very impressed with Alcoe products and service. Love my new hot tub.
Frequently asked questions about ALCOE
How is ALCOE rated?
ALCOE has a 4.8 star rating with 148 reviews.
When is ALCOE open?
ALCOE is closed now. It will open on Monday at 10:00 a.m.
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