Albrecht Auto Group

H Kasuga 

on Google

7 months ago

This is the worst customer service I’ve ever encountered (except ones from gas stations). First of all, they are very rude and unprofessional. I first talked to a service representative person via their website. She was helpful so I put a deposit to keep the car I wanted. I asked her to make sure to send me the receipt, and she said would make sure to ask her manager, who processes the payment to send me the receipt. They processed right away but I have not received any payment confirmation nor the receipt from them even aft... read more

J O 

on Google

9 months ago

I bought a used car from their Nashua store (since closed) 1+yrs ago. They promised a warranty, showed me the paperwork and after the sale, told me there was no warranty. Finance Director refused to answer unnamed charges on my purchase document and then claimed "harassment" if I didn't stop asking. The VP did nothing but criticize my choice of words stating I was scammed. Find a dealer with integrity... 

Ell Kay 

on Google

11 months ago

I wish I heeded the negative reviews, they are all accurate. I dealt with very dishonest sales people, no response from management when I reached out, a false inspection sticker. No response after the purchase (which was painful - too many things to list-I should have gone with my gut and left the Woburn dealer). No registration, no paperwork to my insurance agent, no phone calls answered (vm always full on the main line). Really, go elsewhere, and make them sign something that guarantees they will perform their duties dilig... read more

Ell Kay 

on Google

a year ago

I wish I heeded the negative reviews, they are all accurate. All balls are dropping after the purchase (which was painful - too many things to list-I should have gone with my gut and left the Woburn dealer). No registration, no paperwork to my insurance agent, no phone calls answered (vm always full on the main line). Really, go elsewhere, and make them sign something that guarantees they will perform their duties diligently. I'm lucky I have a family of attorneys to pursue this. 

Gerry Sweeney 

on Google

a year ago

Met some nice men and I am making a purchase from this dealership.