This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Alberta Home Services
- Air Duct Cleaning
- Calgary, AB
About this business
Alberta Home Services has proudly been serving Calgary and area since 1986. Today we are Southern Alberta’s award-winning and premier provider of professional carpet cleaning, furnace and duct cleaning, and other related services. We service all of Calgary from residential clients, new home builders, institutions, and businesses. Expect the best equipment and most extensive training in the industry when you hire Alberta Home Services. We strive always to deliver the best service at a great value. This is why we have be... read more
Location details
3343 44 Ave SE, Calgary, AB, T2B 3K6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Furnace Tuneup I had my furnace tuneup in March 2021. The furnace has not worked properly since this was done! Service technician broke a switch in the furnace while cleaning and did not seem confident in his work! When I called they told me if it was not related to the service call they would charge me for the service call. Why did I have the tuneup in the first place!!! I will never use this company again and will tell CTV news likewise!
Business response:
Hi Steven, We provided a furnace tune-up on March 24 2021. Our PR call noted things were all good with the service. We actually replaced a broken flame rollout that we may have broken (since the furnace was old) at the time but there were no other issues noted thereafter the tune-up was completed. You called us almost 2 months after to request a return visit, citing that the thermostat was not working. We were going to book the call but since the service was long after 30 days warranty, we advised that there would be a charg... read more
duct cleaning We recently had our ducts cleaned. We had new furnaces put in so we only need the ducts cleaned. After cleaning the ducts, which hadn't been done in over 50 years!! The technician told us it was one of the dirtiest they had ever seen. Since they were new furnaces and didn't need to be checked, they didn't change the filters. That night, the furnace stopped working because so much dust was blown into the filter that it was clogged. We were not told that the filter would not be changed for us as we didn't want th... read more
Business response:
Hi Dea, We received a request from you to do a vents-only cleaning and directed the crew not to do anything with the furnace, as it was new and under warranty. So we proceed as directed and bypassed/sealed off the furnace from the cleaning process. As mentioned, the system was not cleaned for 50 years ( which is the dirtiest we've seen, not to mention hazardous), and by installing 2 new furnaces, there will be an exceptional amount of dust being drawn through the returns and then filtered, causing the situation. We make reco... read more
Quick, professional, reasonable, trustworthy Saleem arrived when he said he would. Very professional demeanour with mask covering. Clearly reviewed and clarified what I had asked for, after getting a tour of the area to be cleaned. Got right to work. Careful with his equipment. Worked the whole time and ended by explaining the time needed for everything to dry and what I should do. Prepared with his paperwork and payment was quick. Even had protective covering on the ground under the company van. Very satisfied. Made sure he... read more
Business response:
Thank you Peter! :)
Very impressed with Guni! On August 12, 2020 Alberta Home Services sent Guni out to clean the carpets in my home. I had leased my home for the prior 1.5 years and it appeared the tenants had let their pets use the house as their bathroom. I had spent 20+ hours using my own steam cleaner and my carpets still smelled and looked as bad as when the tenants departed. When Guni arrived I told him my expectations were not high, but I was hopeful he could remove the smell of urine throughout. I was overwhelmed with the results, the ... read more
Business response:
We love Guni! Thank you for recommending him and us :D
Sectional & Carpet Cleaning We are in the middle of trying to move and very busy and time constrained. We had spilled a glass of milk (yes, all of it) on the sectional and carpet on Tuesday night. By Thursday night it was obvious our efforts at cleaning were very inadequate. The whole house smelled just awful. Friday morning I phoned around to try to find someone who could come and clean it immediately. I called Alberta Home Services. They were able to send someone that very afternoon but we are not pleased with the results.... read more
Business response:
Hi Lucille, We're sorry your cleaning was not to your satisfaction, it definitely doesn't sound like the type or quality of service we provide. Our staff did advise you to call us back if there's an issue with the cleaning as part of our customer satisfaction post-cleaning survey, but you never called us back, and instead, you opted to call a third party. We welcome you to contact us and talk to a manager in turn to arrange a more satisfactory outcome for your cleaning. Thank you Lucille,
Furnace duct cleaning Had a problem with the booking -- expected a call in the AM of the designated day but when I didn't get one by noon, I called back and they had no record of my appointment (although they did have a record of my name and contact phone #'s). So, I was rescheduled for 2 weeks later in the AM. I did get contacted the day before to say it would be in the afternoon, then the day of the appointment to say they would arrive between 2 and 3 PM. They arrived a few minutes before 2, which was fine. As for the serv... read more
Business response:
Thank you for recommending us!!
Carpets cleaned I had the carpets cleaned back in the fall . They did 3 of the bedroom's and the basement. They did a great job there was some pretty difficult stains in my daughters room, the technician worked very hard getting all the stains out of the carpets in here room.
Business response:
Thank you Remir for recommending us! :)
Carpet cleaning Our technician was superb! He arrived on time, was very nice and professional. He protected my hardwood floors and stairs. He was fast and thorough. I was told how long it would take to dry and when to put furniture back. He wore a mask and gloves the whole time. I would very much recommend this company. Perfection in non perfect times Thank you
Business response:
We do try our best :) and lucky to have such amazing staff. Thank you DP!
Furnace cleaning Alberta Home Services came to my place 9n their $ecial deal $129 furnace cleaning which included your address A Multi-Point System Check™ is performed as well as a pre-test of the furnace The blower is removed and also cleaned. Sealed Access panels are created/opened to improve the cleaning. Truck mounted with high capacity vacuum is connected to your duct system Corner guards, drop sheets and register covers are used as necessary. The system is cleaned in “zones” using our SystemSafe cleaning method ( duct ... read more
Business response:
Hi Gail, When we arrived to clean the system for Gail and upon arrival, we noticed a sticker on the furnace, indicating the system was cleaned in November 2019 by a different company. With this observation and as a courtesy, we brought this to your attention and advised the UNNECESSARY need to clean it again. You asked us to inspect the system our senior technician checked a few vents and was assessed to be clean. With this information, we advise not to spend any money to clean the system. In turn, you advised that you have ... read more
Frequently asked questions about Alberta Home Services
How is Alberta Home Services rated?
Alberta Home Services has a 4.7 star rating with 645 reviews.
When is Alberta Home Services open?
Alberta Home Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com