Alaska Urology

Carolyn S. 

on Birdeye

3 months ago

If I could give a negative five I would. I am writing to formally express my deep dissatisfaction with the substandard level of service provided throughout my experience with Alaska Urology and its associated medical staff. It is incredibly frustrating that patients and their families are subjected to unnecessary stress during an already challenging time, particularly when trying to maintain hope in the face of a disheartening medical diagnosis. On December 12, 2024, our assigned urologist recommended a PETSCAN and advised u... read more

Annette D. 

on Birdeye

8 months ago

I've had a terrible experience with the clinic on Debarr. I never picked them for a provider but because I had to have emergency surgery, I guess their surgeon was the one on call. I have no problem with my Surgeon. As far as I know he did a great job and for that I'm appreciative. Never once did I see or even meet him. I was passed on to a PA for follow up care and that is where the problem started. PA Lauren was the one assigned for my stent removal. She is a pleasant person but she can't be relied on to do follow up. My... read more

John R L. 

on Birdeye

10 months ago

PATIENT BEWARE - Alaska Urology has recently started balance-billing for Medicare Advantage plan patients. I just received a surprise bill for thousands of dollars from the con artists for medical office visits. I was not given any warning of this change. When I presented my Medicare Advantage plan card for each of these visits I was only required to pay the Medicare standard $10 co-pay. I believe this is illegal under Medicare regulations but what can you do when Alaska Urology is the only provider in the state ?