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"Better people means better experiences. Our care team is committed to delivering results that change lives."
259 East Erie Street, Ste 2330, Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bedside manner is dismissive
ARROGANT. not professional.Does not respect patients pr other drs.
I would strongly recommend Dr. Shepard continue to work on his listening and empathy skills. Unfortunately, the appointment was not helpful, and he was dismissive and quite condescending when I asked questions. For example, he prescribed a medication that I was previously given by another physician. When I informed him that this medicine did not previously work for me, he prescribed it anyway. Needless to say, I saw Dr. Shepard once, and didn't return. Having years of experience is never an excuse for speaking to a patient l... read more
My visit with Dr Shepard was disappointing. He seemed distracted the entire visit. He asked questions but didn't seem to listen to the answers. I was asked to walk around the room when I went to say something he was looking at his phone. He then said this is an important call and walked out of the room. When he came back gave me a diagnosis and when I questioned it he said well no one really knows you came after the incident. Someone else could make a different diagnosis but it is just an opinion. He told me come back if I h... read more
Dr Sheppard was uninterested in my symptoms, gave me medications that increase my symptoms. He was very distant, and did not give me any information on how to solve my medical issue. I would not recommend him as a neurologist to see.
Dr Shepard may excel and correctly diagnose some patients, but my limited experience as his patient was alarming that I'm thankful to have moved on for a second opinion. He missed glaring signs a serious taumatic brain injury. I recently acquired my patient notes and I was deeply disturbed by the numerous contradictions and inaccuracies. I'm grateful that even in my highly comprised brain status,my instincts directed me to go in a different direction.
Dr. Alan G. Shepard, MD did nothing more than make me mad. I got the feeling he was not paying attention. This might be due to the fact that both times I saw him, he was paying more attention to his phone than me.
I recently started seeing Dr. Shepard and have now switched to another doctor. He seemed disinterested and disengaged both in person and via email. He is a poor communicator and doesn't listen with empathy or with curiosity -- he seems mostly interested in being done. My biggest concern was not that he wasn't "warm and fuzzy" however, it's that I was worried that his unwillingness to listen to my symptoms would affect the quality of care I received from him.
My primary doc found a neurological problem so told me to see a neurologist. When I saw Dr. Shepard, he did not examine me, but only had me walk 6 feet and back (walking was part of the issue) so didn't find the problem. He didn't ask many questions nor listen much and had his back to me about half the time. Then he didn't explain his conclusions and diagnosed me with what my primary doc had written on the script. My primary doctor examined and diagnosed me more than Dr. Shepard.
Alan G Shepard, MD has a 2.6 star rating with 60 reviews.
Alan G Shepard, MD is closed now. It will open tomorrow at 9:00 a.m.
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