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Alabama Rentals
- Machine & Tool Rental
- Hoover, AL
About this business
We manage homes in Birmingham, AL, and the surrounding metropolitan area. Our team works hard to consistently improve the quality of service and attention to both the families that have chosen our rentals and the people who own them. Our goal is provide clients with property management solutions that operate smoothly, and enhance investment value.
Location details
2084 Valleydale Rd, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Americas Rental Managers have failed to recoup funds totaling over $3,000 dollars from a previous tenants damages after move out. We as owners paid out of pocket and elected to have the case handed over to an attorney who would complete **** tracing after ARMs efforts to collect, and they would serve the tenant. Not only have they not completed any of this, ***** ***** (the Collections Director) wont provide us with the name of the attorney theyre working with because according to her they work for ARM, not us. Seeing as we ... read more
Business response:
We appreciate your feedback on this matter, and we are sorry to hear of your dissatisfaction with the collections process. After reviewing this account in details, we can provide the information and update below: The resident in question owes a balance of $3,002.13 which includes $834.00 in back rent while the remainder of the balance is for turn charges required to make the home rent-ready. Additionally, the resident in question had an active lease agreement in place when ARM took over management of the rental property and ... read more
Been renting from ARM for going on 2 years and day one it was no microwave and freezer and oven and both bathrooms didnt work properly took about a week each to resolve the issues or a little longer and every repair has been half assed to say the least to now my hot water heater burnt up the bottom element after they had a plumber replace the elements 3 weeks ago an about burned down the water heater and now 12 days later and still counting I still dont have hot water ! Had to get 3 different contractors to look at something... read more
Business response:
Thank you for your feedback, *******. We apologize that you've experienced several maintenance issues since moving into the home 2 years ago; however, our records indicate that all previous requests have been addressed. If you are still experiencing issues with past repairs, then please notify us as soon as possible so that this can be rectified. The quote to replace your malfunctioning water heater could not have been handled over the phone. It required assessment by a professional in order to determine the root cause of th... read more
My experience with American Rental Managers is HORRIBLE. I don't know where to start. I have rented with ARM (should be STRONG ARM tactics) for five years now. I have paid rent for 60 months straight without one late payment. This is something you should look out for when dealing with these slick crooks and thieves. I resigned my least (circumstances out of my control. I tried to get away) which includes last year's rent fee + the forced upon you "$30.00" benefits package that I do not benefit from. I was told I didn't have ... read more
Scheduled move in date previously confirmed, upon arrival from out of state no keys were provided. I spent $900 on movers who couldnt do their job due to ARMs incompetence. How do you not provide access to your units? Went a month with no dishwasher even though the Property Mgr submitted the request on move in day to remedy. No offer or effort made to me to compensate for the lack of access to a unit I had already paid for.Further, the unit above me had a bathroom failure and flooded my bathroom with RAW SEWAGE. Its been 2 m... read more
Scheduled a tour. Had it confirmed. No one showed up. Not an email nor phone call. Ghosted.
Alabama Rental Managers tend to turn their heads on reasonable request to maintain a rental home that has a yard. I rented a NEW home in Weaver Al and when I moved in during Oct the front had been poorly sodded with no top soil under the sod and the sod just placed on red clay dirt. The back yard just had hay thrown over the red mud which tracks into the home and very difficult to keep cleaned so that the red mud would not stain the floor. I requested that A.R.M. furnish sod for the backyard and i would buy the top soil and ... read more
We had to sue this company and legally vacate the property due to a hazardous level of black mold and a rat infestation. Alabama rental managers now known as americas rental managers along with the owners of the home hid this information. Our family suffered numerous health issues and we were forced to hire an attorney to move out. This company let a plumbing leak continue for 3 months allowing even more mold spores to saturate the air in the home. They tried to blame us for the leak which was caused by an ice maker installe... read more
Business response:
In October 2021 the tenant reported a "pipe burst" over the garage. The first vendor assigned was unable to stop the leak after attempting repairs to the bathroom above the garage. When the 2nd assigned vendor arrived, the tenants stated they had a clog in the shower and the water spilled over the sides. This water drained below the shower and into the ceiling of the garage. The vendor also noted that "there was a portable icemaker in the room above the garage and we found that the drain line to that appliance was not hooked... read more
Worst company in Birmingham or Alabama for that matter to rent from. My biggest complaint is the maintenance department. A/c unit is broken and I submitted a request through their portal. Almost 2 weeks later and my A/c has not been repaired. I have 2 small children in the house and have expressed my dilemma with them in great detail. Multiple voice messages sent with no response. The rental company had an a/c repair company come asses the situation and give a quote. Alabama Rental Managers told me they had to ask the owner ... read more
Business response:
We are sorry to hear that you are not satisfied with the Maintenance Department, Mr. *******. It is very important to ARM that we keep our residents updated throughout the entire repair process when a work order is submitted. According to our records, you were updated both in writing and via phone conversations throughout the entire process. You submitted this work order at around 2:45pm on 06/29/2021. We reached out to the homeowner on 06/30/2021 after troubleshooting tips did not resolve the issue. The owner approved to h... read more
LENGTHY BUT PLEASE READ IF YOU'RE CONSIDERING RENTING FROM ALABAMA RENTAL MANAGERS My family and I moved into a home managed by ARM 11/20/20. We moved two hours away from any friends or family to be closer to my husbands job. We have three small children (7,4, and 7mo). On 11/26/20, our septic system backed up into the house. We called ARMS "emergency maintenance" line and reported it. We understood with the holiday it would be hard for them to find anyone willing to come out and pump the septic tank. Monday comes and we've ... read more
Frequently asked questions about Alabama Rentals
How is Alabama Rentals rated?
Alabama Rentals has a 1.6 star rating with 15 reviews.
When is Alabama Rentals open?
Alabama Rentals is open now. It will close at 5:00 p.m.
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