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A&K Service Heating and Cooling
- Heating & Air Conditioning/HVAC
- Alpharetta, GA
About this business
Location details
Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have used Ernest and A&K Service for over 30 years. He is knowledgeable, honest and has always taken great care of us. We wouldn’t use anyone else.
Timely, professional and complete.
UPDATE: After our family posted honest reviews detailing our experience, Ernest publicly responded with polished replies claiming they wanted to “resolve the issue.” We took them at their word and tried reaching out over 20 times with no returned calls. The first time we did reach him, he made sarcastic jokes about our reviews and never followed up. The second time he said he would call us after he returned to his office. That call never came. Now, those public responses have been deleted. Thankfully, we took screenshots of ... read more
In their responses to our previous reviews, they told us to “reach out directly.” We took that seriously and tried, but they have done nothing but avoid us, lie about their availability, and refuse to return our calls. My son has called over 20 times, and they have answered only twice, during which the technician made sarcastic jokes about our family leaving reviews and that he was just waiting for our dogs and Guinea pigs to leave one too. The second time(from a different number because he likely blocked the first) at 4:34 ... read more
We hired A&K Service Heating & Cooling expecting professional and honest work. Instead, we’re left with a $1,783.50 bill, a non-working AC unit, and no accountability. They replaced a control board and recharged refrigerant, even though the technician suspected a leak from the beginning(we have this on recording). He never warned us that the repair might fail. The system is still not cooling and our dog and guinea pigs suffer in 85+ degree heat inside. Today, my boyfriend called to request a refund, calmly and respectfully. ... read more
Frequently asked questions about A&K Service Heating and Cooling
How is A&K Service Heating and Cooling rated?
A&K Service Heating and Cooling has a 4.6 star rating with 151 reviews.
When is A&K Service Heating and Cooling open?
A&K Service Heating and Cooling is closed now. It will open on Monday at 9:00 a.m.
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