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Airrosti Hill Country Village

4.9

About this business

Airrosti specializes in delivering quality, outcome-based musculoskeletal care. Visit www.airrosti.comor call us at (800) 404-6050 to schedule an appointment! 

Location details

111 Tower Dr Bldg 1, SUITE 300, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:30 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 6:30 p.m.
Thu7:00 a.m. to 6:30 p.m.
Fri7:00 a.m. to 1:30 p.m.
SatClosed
SunClosed
4.9602 reviews
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Fred M.'s profile image
Fred M. 
a year ago

i was referred to ***************************, ** by my specialist. Upon checking in was told I had to pay deductible. I let ****** know that I have two insurances Primary BCBS and Second is ********* ****** said Airrosti only ****s primary and up to me to file with my secondary insurance. I have never had to **** ******** and would have no idea how that is done. At that point I was very flustered and think this business is a fraud. I sent an email to ******* Services to voice a complaint on the *********** Office not trying... read more

C. L.'s profile image
C. L. 
2 years ago

AIRROSTI told me that they are in network with ********** Blue Shield at the time I booked my appointments. After three appointments at $280 apiece, they tell me that my insurance will not pay for their treatments for the reason that they are performed by chiropractors and not physical therapists. I followed up with BCBS who says that that they WILL cover the charges and I will only be out $25 per visit. AIRROSTI refuses to file claims in my behalf and are insisting I pay them $280 per visit even though their rep said they w... read more

Business response:

Thank you for allowing us to research this matter and we sincerely apologize for any miscommunication regarding the insurance claim. We pride ourselves on our patient experience and doing what is right. The claims department did not immediately file the claim with BCBS of ************, as we wanted to take part in a 3-way call to further explain the claims history of BCBS-PA. We left a VM on 10/7, then messaged the patient in our Patient Portal on 10/14 to indicate we would bill her insurance and she sent a thank you on 10/1... read more

C. L.'s profile image
C. L. 
3 years ago

If I could give them a zero I would.My husband was in pain , called them (a call center) he hadnt even been seen by a doctor or diagnosed yet.The lady told us the visit would be $216.00 ? I was like what ?! We have insurance, she gave me no explanation? Just that was what it was. All they did was rub his back an show him a couple of exercises to do at home.Next day in terrible pain again .He then went to Chiropractor he had seen in the past .(wasnt open day my husband needed in )Minute the dr saw him he said your hips are ou... read more

Business response:

Thank you for the feedback. We are happy to reimburse you the full amount of the service. Prior to the appointment, we did reach out to the patient and confirm the cost of service letting him know the patient had not yet met his deductible for the year. The doctor followed up the same day of the appointment to see how the patient was feeling. The patient responded via text, "Good, helping, definitely better, walking, standing. Look forward to even better results moving forward. Thanks!"We truly hope the patients treatment pl... read more

Summer PlusThree's profile image
Summer PlusThree 
recommend  Recommended
5 years ago

Great on every level! Friendly and knowledgeable staff! Definitely wish we would have known about this place earlier!!! Will definitely be recommending these guys! 

Lane W. Copelin's profile image
Lane W. Copelin 
recommend  Recommended
5 years ago

I can’t say enough great things about my experience. Dr Stephanie Nino and Lauren Martinez, who might as well be a freaking magician have finally fixed my problem. It’s been exactly one year (364 days) since I injured my ankle. Tons of money, doctors visits, work boots, unnecessary meds, and shots haven’t fixed me. Those two fixed me in just two sessions. I still have homework and stretches I will have to continue, but they have cleared me from any further visits, unless I feel I need them. Professionalism isn’t even a good ... read more

Denise Rhine's profile image
Denise Rhine 
6 years ago

My coworker referred me to Airrosti, after seeing how much pain I was in at work while suffering from a bulging disk in my lower back, lumbar sprain and hurting right knee. So I took a flight from Houston to San Antonio to see this amazing doctor she bragged about. She didn’t lie! Dr. Nick Askey, or Dr. Magic Hands is what I call him, did his assessment and began poking, prodding & kneading my back and knee. Then tag, it was PT Jeff’s turn. He taped my back for support and gave me an exercise plan with this foam roller. I le... read more

Teresa Duderstadt's profile image
Teresa Duderstadt 
recommend  Recommended
6 years ago

Dr Jeyna and Katie PT, are working miracles 

Phillip Duran's profile image
Phillip Duran 
6 years ago

Great staff,unfortunately,my insurance doesn't cover them,and I'm on disability from my employer,but I was introduced to their training facility staff!.Very good people,very painful,but having " several " bulging disks in my lower back and three herniated disk in my neck,that's to be expected.Having been to several therapist in the last year,this is definately different.After two visits,I have alot less pain after my session and very comfortable for about a day following.In the past,my relief has only been for four to five h... read more

Tom Shank's profile image
Tom Shank 
recommend  Recommended
6 years ago

Great experience Nick Askey great person described things well very positive and listened well 

Frequently asked questions about Airrosti Hill Country Village

How is Airrosti Hill Country Village rated?

Airrosti Hill Country Village has a 4.9 star rating with 602 reviews. 

When is Airrosti Hill Country Village open?

Airrosti Hill Country Village is open now. It will close at 6:30 p.m.  

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