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Aircraft Specialties Services
- Business Services
- Tulsa, OK
About this business
Location details
2860 North Sheridan Road, Tulsa, OK, 74115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They go out of their way to help you find the right parts. Customer service is top-notch.
Had my crankshaft for 4 months for overhaul, minimal feedback on time estimate or status during that time period. When I did call, they gave me a time projection, always inaccurate without any explanation or notification of further delay. Things come up with any business, including my own, but it's only civil to inform the customer, at least make some effort to make it up to him. Perhaps I got repeatedly bumped to the back of the line for other orders deemed higher priority, I'll never know. Once they have your componen... read more
Very bad experience with ordering about 20 critical engine bolts and nuts. Paid for 2 day shipping and two weeks later I have not seen one item yet despite many being in stock. Understood that a few were drop ship items from distributors. Zero communication after order completed online.
Several years ago we would receive yellow tagged parts that were still full of old oil/grease, then 2 yrs ago these guys lost my crankshaft and flyweights for 6 months after that they still had a bunch of my steal parts that we finally got back and ended up missing some oil pump plunger parts after several calls and a few emails I’m basically being ignored buy I believe his name is Kevin If this is customer service think about how your parts are being treated
My overhauled (exchanged starter adapter) unit is fit for service, that is good. Nevertheless… Horrible communication. Got the usual core con routine. Charged me $800 without authorization and did no return the alleged defective part. My business with Aircraft Specialties Services confirms my previous experience with FAA repair stations, who are too often above the laws of common courtesy, proper customer service and honesty.
Frequently asked questions about Aircraft Specialties Services
How is Aircraft Specialties Services rated?
Aircraft Specialties Services has a 4.2 star rating with 71 reviews.
When is Aircraft Specialties Services open?
Aircraft Specialties Services is closed now. It will open on Monday at 8:00 a.m.
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