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Air Park Mini Storage
- Self Storage
- Ashland, VA
About this business
Location details
10020 Whitesel Rd, Ashland, VA, 23005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would HIGHLY recommend against using this business as I have had the same experience as other recent customers since the business changed hands, poor customer service , poor facility maintenance ( security gate broken for months at a time). The final straw for me was arriving to find my storage unit lock unlocked ( a mystery) & item’s missing (Report filed with Sheriff’s Department). After notifying that I was moving out of the facility due to the theft , I was then was informed I would be charged rent for the next month, ... read more
DO NOT RENT AND/OR DO BUSINESS WITH THIS COMPANY Terrible communication, terrible customer service, sleazy business practices, prices are low but not low enough to justify using this facility. I rented a unit from APMS for many years. Never missed a rent payment. After ownership shifted, they instituted insurance fees (fine) but feel no obligation to let you know you owe NINE whole additional dollars until after the fact (not fine). They claimed they "tried to reach me" but had nothing but an incorrect phone number on file. ... read more
Office staff does not reply to emails or return phone calls. Went by the location in person during business hours twice, only to find the doors locked with an additional phone number to call for assistance that forwards to the same voicemail that gets no response.
First time renting U-Haul for an important move. Arrived to pick up the trailer and was advised that my hitch was awaiting me in Henrico. Rather than driving an hour (both ways), the guys called in and arranged for a reimbursement on the hitch, location for a better deal on a new hitch, and let me know everything was ready to go when I arrived back. After returning with a new hitch, I was provided a wiring flat for the trailer and assisted with the hook-up! Great customer service and real courteous treatment. I highly recomm... read more
Rental did good
Frequently asked questions about Air Park Mini Storage
How is Air Park Mini Storage rated?
Air Park Mini Storage has a 4 star rating with 23 reviews.
When is Air Park Mini Storage open?
Air Park Mini Storage is closed now. It will open on Monday at 10:00 a.m.
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