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Air Innovations LLC

4.7

About this business

Specialties: Air Innovations, LLC. is a family owned air conditioning and heating company located in Cypress, TX., servicing the Greater Houston Metro Area. We specialize in the custom design and installation of your HVAC system including indoor air quality products. Established in 2005. Air Innovations LLC. Has continued to be Houston and surrounding areas leading HVAC and home comfort provider since 2005. We are a Family owned company founded by Kelly and Troy Behrens. 

Location details

12507 Telge Rd, Cypress, TX, 77429, United States

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4.71,225 reviews
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Dawson T's profile image
Dawson T 
a year ago

Their slogan, your comfort matters. it is a joke. -First, their logistic is terrible on scheduling. I called them on Thursday to get a schedule on Tuesday but no time frame and had me call them on Tuesday to know the time. -my AC is few months old and leaks condensate off evaporator coil box. they came out first time, did not fix it or find the problem but told me the evaporator was not installed/leveled right. this type of evaporator is tricky to install and told me it was fixed. I called to schedule the second time because... read more

Business response:

We do appreciate the feedback, as Josh did explain unfortunately with manufacturer warranty parts we are at the mercy of the manufacturer at what part they provide and what is covered. Yes, we would absolutely love to be able to replace the entire unit for you, and we have already summited a request to the manufacturer to expedite the process of your claim. As soon as we have a response, we will be in touch to schedule the repairs. 

Maria C's profile image
Maria C 
a year ago

Technician Ricky was professional and very knowledgeable. He explained everything to me and my husband. He’s an asset to the company. Keep up the good work! 

Laurie D's profile image
Laurie D 
2 years ago

Jacob M. and his partner were very professional, friendly, and explained what they would do to find the problem I was having. Showed me what the issue was, what needed to be done, and also made an additional recommendation that I agreed to. I’m very happy with the service both times I’ve called Air Innovations, LLC to come to my home. 

Bruce I's profile image
Bruce I 
2 years ago

Great company. Just bought a new construction house and the furnace was making a strange noise the first time I used it. The service was on time, professional and polite. It took home 5 minutes to fix. 

Dawn A's profile image
Dawn A 
2 years ago

They are great! Very knowledgeable technicians and the Diamond Club is a great value for the services received 2x per year. 

Bill C's profile image
Bill C 
2 years ago

Been using these guys for years. Always the best service. Thanks to Ross today for his help since I was 1,000 miles away from Houston. 

Doreen D's profile image
Doreen D 
2 years ago

Customer Service from Beginning to End is very professional and thorough! Tech was excellent- problem solved quickly! 

Linda K's profile image
Linda K 
2 years ago

Customer Service is the best! Good work and follow through. Highly recommend! 

Pam K.'s profile image
Pam K. 
2 years ago

Quick service. Technicians were friendly and professional. Explained the issue and they fixed it promptly. 

Frequently asked questions about Air Innovations LLC

How is Air Innovations LLC rated?

Air Innovations LLC has a 4.7 star rating with 1,225 reviews. 

When is Air Innovations LLC open?

Air Innovations LLC is open now. It is open 24/7. 

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